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PhoenixMitra

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Posts posted by PhoenixMitra

  1. Greetings everybody,

    Please remember the forum is not the place to report possibly questionable behavior by other players. If you would like to report such instances, please do so through our Support team with as much evidence as possible.

    I will leave this discussion up for now, as long as it remains a general discussion without calling anybody out specifically.

  2. Greetings everybody,

    Please don't hesitate to reach out to our Support team for trouble shooting. Even if they don't have a solution for you, they can take a look at your individual set up and collect important information to pass on to the appropriate team members if needed.

    Simply use the Support tab above and include as much detail as possible.

    Thank you!

  3. Greetings everybody,

    If you encounter any suspicious behavior in game, please send a report to our Support team, preferably with screenshots or video material to show the behavior. The Support team can then take a closer look. You can submit a ticket via the Support tab above.

    Thank you!

  4. Greetings everybody,

    We understand how frustrating this can be. Unfortunately, only the Support team has access to your account information and can help in this kind of situation.

    Please continue to communicate with them, provide them with all the necessary information, and hopefully you will get this resolved in a timely manner.

     

     

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