This issue is now resolved, and Chronos is back online.
--------------------------------------------------------------------------------------------------------------------------------------------
Hello, everyone.
Please know that we are aware of the current Chronos server connectivity issue and are in the process of addressing it. Chronos will be taken down until at least 00:00 AM 8/28 PDT (or longer) in order to resolve the situation.
We greatly appreciate your patience until we can get everything working once again as intended.
Thanks so much,
-EMpulse
--------------------------------------------------------------------------------------------------------------------------------------------
***Update 7:
Hello everyone,
I know the situation is not ideal. We have our entire team working behind the scenes to get Chronos server back online as soon as possible.
The issue is much more complex than previously thought, and a lot of work is being done in our Database to ensure the problem is resolved for good. Also, it's not only us here at NCW working to resolve the issue, but the dev team is also involved in the work needed to bring the server back online.
As I stated before, we will plan to compensate everyone once the issue is resolved, but as a direct measure, once servers are back online, the Angel Cat will be spawned.
As most of the work is related to the Database, which is immense, the process is taking longer than expected, and we will need to extend the downtime again. We expect the Chronos to become available at midnight on 8/28 PDT.
I apologize for the inconvenience, and I appreciate everyone's support.
Hermes
-----------------------------------------------------------------------------------------------------------------------------------------
***Update 8:
Bringing Hermes' latest message here for better visibility:
Hello everyone,
Thank you very much for your patience. I'm happy to announce that Chronos is back online.
The Angel Cat is already in the game, and we will have further compensation distributed during the week. Once I have the details, I will share them with you all.
Thanks again for your patience.
Hermes
Edit: Chronos is back online