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EMpulse

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Posts posted by EMpulse

  1. Greetings everyone.


    I'd like to take a moment to introduce you to Wissp! Wissp will be taking over for Arctic, who unfortunately is leaving us at the end of this week to pursue a new career track. We wish you all the best in everything you do, Arctic!


    Wissp has a great background in the gaming industry and has already jumped head-first into learning Lineage II. He's super excited to be here and we're just as excited to have him join the team and start getting to know this strong, passionate, Lineage II community. We know he'll do right by all of you. :)


    Welcome, Wissp - we're so happy to have you!


    -EMpulse 

    • Like 1
  2. Hello, All.

    Game servers will be down for maintenance beginning Wednesday, August 31, 2022, at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours 45 minutes.

    The following changes will be made to the game during this maintenance:

    • The Libra Merchant event will continue for 2 weeks!
    • The Hero’s Treasure Chest promotion will end next week!
      • Special crafting will end next week!
      • Hero’s Treasure Chests, Packages and Tokens will be removed on 9/14.
    • Spirits Treasure Boxes and Chest Kits will be removed.
    • The L2 Pass Season 5 will end next week!

    Thank you!

  3. Hello, All.

     

    Game servers will be down for maintenance beginning Wednesday, August 31, 2022, at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours 45 minutes.

    The following changes will be made to the game during this maintenance:

    • The Oriana Lucky Draw event will continue for 2 weeks!
    • The Dragon Chest & Exchange promotion will end next week!
      • Special Crafting will end next week!
      • Dragon Treasure Chests and Giran Seals will be removed on 9/14.
    • The Mermaid Chests will be removed.
    • Fixed an issue preventing the Mysterious Greater Weapon Enchant Scroll from working on a Sacred Sword Excalibur.

    Thank you!

  4. Hello, All!

    Game servers will be down for maintenance beginning Wednesday, August 31, 2022 at 4 a.m. PT /  6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours 45 minutes.

    The following changes will be made to the game during this maintenance:

    • The Chronos Compensation Event will start for 3 weeks.
      • Chronos coupon code will be available for one week.
    • The Oriana Lucky Draw event will continue for 2 weeks!
    • The Dragon Chest & Exchange promotion will end next week!
      • Week 2 Special Crafting will end!
      • Increased Normal and Greater Agathion enhancement rates will end next week!
      • Dragon Treasure Chests and Dragon Keys will be removed on 9/14.
    • Jeni’s Secret Shop event related items will be removed.
    • Mermaid Chests and Protection Cookies will be removed.

    Thank you!

  5. This issue is now resolved, and Chronos is back online.

    --------------------------------------------------------------------------------------------------------------------------------------------

    Hello, everyone.

    Please know that we are aware of the current Chronos server connectivity issue and are in the process of addressing it.  Chronos  will be taken down until at least 00:00 AM 8/28 PDT (or longer) in order to resolve the situation.

    We greatly appreciate your patience until we can get everything working once again as intended.

    Thanks so much,


    -EMpulse

    --------------------------------------------------------------------------------------------------------------------------------------------

    ***Update 7:

    Hello everyone,

    I know the situation is not ideal. We have our entire team working behind the scenes to get Chronos server back online as soon as possible. 

    The issue is much more complex than previously thought, and a lot of work is being done in our Database to ensure the problem is resolved for good. Also, it's not only us here at NCW working to resolve the issue, but the dev team is also involved in the work needed to bring the server back online.

    As I stated before, we will plan to compensate everyone once the issue is resolved, but as a direct measure, once servers are back online, the Angel Cat will be spawned.

    As most of the work is related to the Database, which is immense, the process is taking longer than expected, and we will need to extend the downtime again. We expect the Chronos to become available at midnight on 8/28 PDT.

    I apologize for the inconvenience, and I appreciate everyone's support.

    Hermes

    -----------------------------------------------------------------------------------------------------------------------------------------

    ***Update 8:

    Bringing Hermes' latest message here for better visibility:

    Hello everyone,

    Thank you very much for your patience. I'm happy to announce that Chronos is back online.

    The Angel Cat is already in the game, and we will have further compensation distributed during the week. Once I have the details, I will share them with you all.

    Thanks again for your patience.
    Hermes

     

    Edit: Chronos is back online

    • Haha 6
  6. Game servers will be down for maintenance beginning Wednesday, July 13, 2022 at 4 a.m. PT /  6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours.

    • The Summer Sale will start for 2 weeks!
    • The Watermelon event will continue for 2 weeks!
    • The Server Settings Boost will end next week!
    • The Dragon Pendants promotion will end next week!
    • The L2 Pass Season 1 will end!
      • L2 Pass Buff will be removed!
    • Fixed an issue keeping the collection registration of Imprinted items.
    • Overall improvements to the Dye & Potential UI.

     

  7. Game servers will be down for maintenance beginning Wednesday, July 6, 2022 at 4 a.m. PT /  6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours.

    • The Summer Sale promotion will start for 2 weeks!
    • The Watermelon event will continue for 2 weeks!
    • The Zaken Raid event will end next week!
    • The Server Settings Boost will end next week!
    • The Chest of Protection promotion will end!
      • The Chest of Protection will be removed on 07/20!
    • The L2 Pass Season 4 will end!
    • Fixed an issue where the Augmentation Critical Damage was displayed in the Combat Stats Info UI as Basic Critical Damage.
    • Fixed an issue where it was possible to sell equipped items.
    • Fixed an issue preventing the appearance change from transformation scrolls.

     

  8. Game servers will be down for maintenance beginning Wednesday, July 13, 2022 at 4 a.m. PT /  6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours.

    • The Summer Sale promotion will start for 2 weeks!
    • The Watermelon event will continue for 2 weeks!
    • The Server Settings boost will end next week!
    • The Artifact of Power promotion will end next week!
    • The L2 Pass Season 1 will end!
      • L2 Pass Buffs and Ticket will be removed
    • Overall improvements to the Dethrone UI.
    • Fixed an issue causing disconnections when leaving the Tower of Insolence.
    • Fixed the UI text overlay for the clan mission event UI.
  9. Game servers will be down for maintenance beginning Wednesday, June 1, 2022 at 4 a.m. PT /  6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours.

    With this maintenance:

     

    • Lara’s Eventful Day Off event will end next week.
      • Event related items, including Lara’s buff will be removed on 06/08.
    • The Emperor Treasure Chest promotion will end next week.
      • All Emperor’s Treasure Chests, Lv. 3 & 4 Jewel Boxes and Ice Lord’s Weapon Boxes will be removed on 06/15.
    • Fixed an incorrect World Boss level.
  10. Game servers will be down for maintenance beginning Wednesday, June 1, 2022 at 4 a.m. PT /  6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours.

    With this maintenance:

    • Lara's Eventful Day Off event will end next week.
      • Event related items, including Lara’s buff will be removed on 06/08.
    • The Emperor Treasure Chest promotion will end next week 
      • All Emperor’s Treasure Chests and Swift Attack Cookies will be removed on 06/15.
    • New 4th Slot Dyes exchange program will continue for 3 weeks.
    • New items added to the L2 Store.
    • Removed the Bloody and Dark Stones from the Emperor’s Chest announcements.
      • Like 1
    • With this maintenance:

      • The Queen Ant’s Raid event will continue for 2 weeks.
      • The L2 Pass Season 4 will start for 6 weeks.
      • The Giran Seals limited-time crafting will end.
      • Golden Festival Boxes and Coins will be removed.
      • Fixed an issue preventing the registration of items into Collection.
      • Fixed an issue preventing items from being sealed.
      • Fixed a localization issue where Korean text was shown when using a buff item.
    • On 4/24/2022 at 12:03 PM, DeJouLeen said:

      Why is the event blocked for Brazilian players? There is a huge community here. It doesn't seem fair to me.

      We love Brazilians! Unfortunately, your country's online Contest/Sweepstakes regulations are SUPER stringent. We had our Legal Team evaluate and I'm sorry to say that that their conclusion was that it is impractical at this time for us to be able to include Brazil in our Contests/Sweepstakes. Residents should complain to their country's representatives, for as soon as these regulations are lightened to the point where we can include you, we will happily and excitedly do so!

      -EMpulse

      • Like 1
    • On 4/21/2022 at 11:40 PM, Batman51 said:

      right,  god jewel lvl 3 for murican people,  and all other can die,  why not gifting them randomly on forum ?   that's actually really unfair

      Unfortunately, even if we gave them away randomly on the forum, we'd have to provide Sweepstakes Rules and the same countries would only be eligible to participate. (See earlier response provided to TheWall).

       

      -EMpulse

    • On 4/21/2022 at 1:53 PM, TheWall said:

      Will you never make a contest with prizes for who is not in U.S.? Is not the most fair thing to make prizes available only to 50% of the server (probably less)

      Hi TheWall - 

      We try to include as many countries as we can when we throw online Contests/Sweepstakes but each individual country has their own online Contest/Sweepstakes regulations that have to be met in order for us to be able to offer our promotions to their residents. Some make it easy, some make it INCREDIBLY difficult, and if our Legal Team cannot meet those regulations, we cannot offer these types of activities in those countries.

      There is another service that offers L2 to European countries, so our Contests/Sweeps cannot be offered to Europe. We can offer them to the U.S., Canada and a few Latin American countries. We are constantly checking in with our Legal Dept. to see if anything has changed for countries outside of that - so that we may include them.

      If you are finding that your country is commonly not included in these types of promotions, it is because of their own rules and you should contact representatives and let them know that they should change things to make it easier for us to include you - because we truly want to.

       

      -EMpulse

    • Game servers will be down for maintenance beginning Wednesday, March 9, 2022 at 4 a.m. PST /  6 a.m. CST / 7 a.m. EST / 1 p.m. GMT+1 and will be unavailable for approximately 6 hours.

      With this maintenance:

      • Vanguard Update will be released!
      • Blazing Swamp Lord Event will start for four weeks!
      • Power Rush Kit Event will start for four weeks!
      • Eva’s Treasure Chest Promotion will start for four weeks!
      • VIP Program will be removed and be replaced with Victory System.
        • VIP Players will have two months to use up the remaining VIP Points before they are removed.
      • Server Transfers will be available again.
      • Figure Fighters Event’s Collection will end and all event related items will be deleted.
      • Love Boxes Promotion Event related items will be deleted.
      • Like 1
    • Game servers will be down for maintenance beginning Wednesday, March 9, 2022 at 4 a.m. PST /  6 a.m. CST / 7 a.m. EST / 1 p.m. GMT+1 and will be unavailable for approximately 6 hours.


      With this maintenance:

      • Vanguard Update will be released!
      • Blazing Swamp Lord Event will start for four weeks!
      • Ancient Tomb of Pirates Event will start for four weeks!
      • Vanguard Support Kit Event will start for four weeks!
      • Eva’s Treasure Chest Promotion will start for four weeks!
      • L2 Pass Season 2 will end and all event related items will be deleted.
      • Figure Fighters Event’s Collection will end and all event related items will be deleted.
      • All Crafting Points, Crafting Materials, and Locked Crafting Slots will be removed.
        • Players will need to craft their points before the update.
      • Love Boxes Promotion Event related items will be deleted.
      • Exchange Tickets Promotion related items will be deleted.
    • Game servers will be down for maintenance beginning Wednesday, March 9, 2022 at 4 a.m. PST /  6 a.m. CST / 7 a.m. EST / 1 p.m. GMT+1 and will be unavailable for approximately 6 hours.

      With this maintenance:

      • Storm of Terror Update will be released!
      • Red Libra Event will start for four weeks!
      • Pandari Returns Event will start for four weeks!
      • Eva’s Treasure Chest Promotion will start for four weeks!
      • Figure Fighters Event’s Collection will end and all event related items will be deleted.
      • Server Transfers will be available again.
      • Otherworld Atelia Refinery Items and Quest Items will be removed. Dual Class Certification Skills will be removed for some users.
      • Love Boxes Promotion Event related items will be deleted.

    • Hi Everyone -

      We wanted to give you early notice that in preparation for the upcoming Vanguard Update on March 9th, server transfers will be down and the queue will be closed from March 2 - March 9. Transfers will be available once again after the maintenance period on March 9th.

      If you're looking to transfer a character in the near term, we strongly suggest you do so before March 2.

      Thanks for your patience and understanding! 

       

    • Game servers will be down for maintenance beginning Wednesday, February 23, 2022 at 4 a.m. PST /  6 a.m. CST / 7 a.m. EST / 1 p.m. GMT+1 and will be unavailable for approximately 3 hours 15 minutes.

      With this maintenance:

      •    Milky Way Event will end next week!
      •    Power of Love Event will end next week!
      •    Love Boxes Promotion will end next week!
      •    50% discount on Augmentation Fees will end.
       

    • Game servers will be down for maintenance beginning Wednesday, February 23, 2022 at 4 a.m. PST /  6 a.m. CST / 7 a.m. EST / 1 p.m. GMT+1 and will be unavailable for approximately 3 hours 15 minutes.

      With this maintenance:

      •    Milky Way Event will end next week!
      •    Exchange Tickets Promotion will end next week!
      •    Chocolate Doll Event will end next week!
      •    Love Boxes Promotion will end next week!
      •    50% discount on Augmentation Fees will end.

    • Game servers will be down for maintenance beginning Wednesday, February 23, 2022 at 4 a.m. PST /  6 a.m. CST / 7 a.m. EST / 1 p.m. GMT+1 and will be unavailable for approximately 3 hours 15 minutes.

      With this maintenance:

      •    Milky Way Event will end next week!
      •    Circlet/Shirt Upgrade Packs Promotion will end next week!
      •    Power of Love Event will end next week!
      •    Love Boxes Promotion will end next week!
      •    50% discount on Augmentation Fees will end.

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