The ticket was made and it was answered with a pre-edited message, it is not my job to be refilling a ticket in the forum, let alone a forum moderator investigating this type of service, reviewing all the support requests will reflect this theme will possible to see the irregularities, the names of the bots that I reported was in one of the posts that were deleted from the forum.
even if there was an interest in banning these bots that pollute the chat, just teleport from city to city and all names will be