Hyunkel
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Posts posted by Hyunkel
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Hello,
Please contact Support: https://support.lineage2.com/hc/en-us
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1 hour ago, VictorR said:
and to top it off I can't send tickets
Hello,
You can write to Support directly at support@ncsoft.com
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Hello,
Please contact Support about this issue: https://support.lineage2.com/hc/en-us
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15 hours ago, BattleOoze said:
hi, i want to download the game, but nclauncher 2 only has blade an soul and lineage 2 does not appear. Very happy if you help . I looked on the forum but couldn't find it, maybe someone shared it.
Hello,
Please change your region to North America in the launcher.
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Hello,
Please don't hesitate to contact Support: https://support.lineage2.com/hc/en-us
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Hello,
Please contact Support if you haven't already: https://support.lineage2.com/hc/en-us
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Hello,
Please make sure to select “North America” region in the launcher, as Lineage II is only available on that region.
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15 hours ago, Shadowkiller said:
I haven't been able to access my accounts... It says that my ip is blocked which brought problems to my other accounts too as they got blocked as well... I write from this account because I can't even log in to the webpage and the mailed tickets takes too long to be responded. Similarly, I haven't been explained the reason for the block but I suspect is because a fail payment or something like that... I ask you to please respond or at least make a way to improve communication and allow to explain what and how it happened because this matter happened already a week ago...
@Hermes ... I ask you to please take action as the GM thank youHello, you can also write to Support directly at support@ncsoft.com in case it helps in the meantime.
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Hello,
Please contact Support with this info so they can troubleshoot it with you:
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Hello,
Please contact Support so they can troubleshoot this issue with you:
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Hello,
You should have received your reward if you were in the top 150 for the festival or were in the same clan as one of the top 3 for the server.
If that was the case and you didn't get anything, please contact Support for assistance:
https://support.lineage2.com/hc/en-us
Thank you.
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Hello,
Please contact Customer Support so they can troubleshoot the issue with you:
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Hello,
I've just checked and was able to reach the Submit Ticket page. In the meantime you can contact Support by writing directly to support@ncsoft.com
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Hello,
Please feel free to contact Support about this issue so they can troubleshoot it with you: https://support.lineage2.com/hc/en-us
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Hello,
There was an issue with the promotion. If you have an unredeemed code please contact Customer Support before the original expiration date and they will be able to help.
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Hello,
You can contact Support by writing to support@ncsoft.com
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Hello,
Please understand that we do not have the means here on the forums to look into ingame situations. This kind of report can only be dealt with by Customer Support.
In any case, please do not incriminate specific players in this type of discussions. Again, we do not have any means here on the forums to check either parties' claims.
Thank you for your understanding.
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Hello,
Have you contacted Support about this issue ? https://support.lineage2.com/hc/en-us
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Please contact Support with this info so they can troubleshoot it for you: https://support.lineage2.com/hc/en-us
too many disconects
in General Live Discussion
Posted
Please contact Customer Support with all relevant info including location so we can try and pinpoint the issue. Thank you.
https://support.lineage2.com/hc/en-us