Uskglass
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Posts posted by Uskglass
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@Wissp @Hermes This poll seems like a drooping attempt at damage control. Please just stop the smoke and mirrors and be present and effective; that’s all we want. We all know that NCWest can only really impact the types of events we have, the prices, and the odds. If you did this in a balanced way (i.e., stop being so greedy), you would have more and happier customers. We know the content comes from Korea.
So please just improve what you can; after all, prices and odds are the most important issues. There is no need for a poll.
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14 hours ago, Wissp said:
We’ve been following the discussions and overall negative sentiment regarding the reduced enchant rates of the current Dragon Slayer promotion. We will be evaluating how to approach future promotions with your feedback in mind. Thanks to everyone who took time to provide their thoughts on this matter. We apologize greatly for any frustration caused by changes made to this promotion.
Thank you for finally responding, even though it seems that this is only due to pressure and the alternative of not responding looked more and more ridiculous each day.
Unfortunately, it is too little, too late...in all the years I played this game the community has never been more upset with you. Many players have already turned away from the game or have agreed to stop investing in it. My sincere advice to you is to properly apologize, end the event early as a sign of listening to your player base, and promise to bring it back soon with significant improvements.
If you want to press the “reset button” on what the community thinks of you show some kindness, humility, and respect. However, I understand that I am probably wasting my time as communication with this new team often feels like talking to brick wall.
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In my opinion, @Hermes, you're playing with fire here.
I know that many players tolerated the other event nerfs (which we did notice), but THIS event is special to the entire server.
If you take away our one big chance to develop for the next year, many people will lose motivation to play, and I don't need to tell you where that path leads.
It's also bad business.
We have the lowest gearing of any server (by a long shot), and many players have saved for this event, only to find out it was a waste of time to invest in.
Please reinstate last year's event, including the previous year's rewards, store events, and odds.
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The GM dc if we live or die, they don’t care about anything but the green.
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@Hermes @Wisspthe thing what I really don’t understand is the silence/arrogance/ complacency or whatever is it. People are asking for red libra now maybe it’s not your plan right now and thats fine, whats not fine is a total lack of communication, at least Juji would say not right now or soon or there are some technical issues.
I have never in my life thought that a successful business would so openly ignore it’s customer’s. Honestly do you feel comfortable with it as a working “professional “? I certainly would not.
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Well lol I took time and effort to explain to state of play to @Wisspto no avail. this update is dumb and is a spit in the face to the good customers that have requested what is needed, seriously what's wrong with you people!
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1 hour ago, Wissp said:
I wanted to drop by and let everyone know that we've read the feedback in this thread, and other threads on our forums. We're sorry that many of you feel dissatisfied with the compensation that was provided as a result of the recent Chronos server downtime.
We'll definitely consider your combined feedback should we have to provide compensation for any issue in the future.
@WisspHi and welcome. Thanks for taking the time to read and respond.
We probably all seem like a bunch of animals
, but a little time here and you will see it’s just a frustrated response to what is often unfair and untransparent treatment.
I think a large part of this is down GM’s and management not really understanding the game mechanics and what’s required to make a dynamic and interesting server (and likely bigger profits) and too much pride not to admit it .
Rather than considering the future, I urge you to try and resolve something for this compensation issue. I will give you a few good reasons.
1. The server down time was much longer than any we have had in many many years, perhaps since teething troubles at the start of Lineage 2. Compensation for much lesser issues (in the past) were often better.
2. Mail and toolbars have been messed up requiring time for the player to put things right (Considerable time for some)
3. We in general had some hope of better NC / Customer relationships with the arrival of Hermes, I think a lot of this will be lost without just a bit of humility and kindness. It’s a bad move politically not to listen and respond in my opinion.
4. The compensation sucks really because it’s out of date. When this dragon weapon event first arrived years ago there were only a few weapons of this type on the server, everyone was interested to try them out. Now it’s full of them and we know that +18 or more krishna is better for general use. The largest majority of players simply don’t need or want a 1 day dw. Most people have the same or better.
5. the 2 hour vit doesn’t work either because most of the xp was lost in dethrone when the server was down and for all of Europe thats through the night when they are sleeping. Dethrone gives most of the xp we get in a week and we lost 33% of this. leveling in normal places on the server all week with full vit might just recover what was lost, hence why players were asking for 7 day vit runes. They didn’t just make up a figure, it’s what players consider fair.
6. I don’t even know where to start with the lost olympiad except to say the biggest spenders in game that probably gave up precious weekend time to compete had for some a deeply unfair outcome.
Bit of a long post but I hope it clarity’s a few things.
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3 hours ago, Hermes said:
Hello,
I apologize that you are having trouble claiming the coupon code. We have just checked and confirmed that the coupons are working. I have also just claimed it on my second account to make sure. Please check the following if you are still having trouble:
1. Double-check the code and make sure there are no spaces when you copy it over.
2. Code redemption is limited to 1 per account.If you are still having issues, please contact our customer service and they will look into your account to resolve the issue.
Regards,
HermesWell at least we now know we are being ignored
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@HermesIt seems fairly clear to me that if you ignore this and plough on regardless, you will lose the respect of your paying customer base.
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what rubbish lol, are you serious?
There isn't a single thing of any use at all to players over 105 :P. Lost dethrone, oly, swamp , euro dailies and basically a day of xp with a 2 hr rune :P. its insulting. Do you have any idea what your doing ?
Players posted what they considered fair compensation and we get this
haha...its not even worth logging into account to claim.
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@Hermes due to times zones it may not have occurred to you that 90% of Europe is sleeping now and the down time for them is between 8 and 16 hours. In an xp event that's a significant amount of time.
best regards
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Welcome Hermes and also Ando, Some of what you say makes sense. Thing is also your one of the most greedy and selfish players on the server, so can only be trusted so far. But sometimes you speak the truth and hit the nail on the head.
I think a balance on all this should be about what can be proved is what should be listen to....ie somethings on night market cost more than on store at normal times which is just stupid. Also how we compare to other servers.
Also its true that the relationship with game community vs Ncwest is just broken, I hope that you can improve this and wish you all the best.
Again Welcome Hermes.
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Way too far this time NC, prices are a joke.
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@Juji For certain skill crit rate on pin shot and quick shot has been nerfed considerably (tornado shot appears unaffected). I will check later if actual dmg has as well. But at the moment i think it’s just this. NC should announce these changes it’s a pretty big deal for the majority of players.
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@JujiHi could we please have detailed patch notes asap? There might be opportunity for us to make informed choices before it arrives and Red Libra departs.
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Was excited about Neutral zone, area too small, no spots free and if you actually find one high lvl players come and kill you. Like the same xp for regardless of number of players concept. Look at the size of Ketra/ Varka compared, Tiny area for the majority of your player base lvl zone, doesn’t make any sense.
Don’t like swamp Nerf.
Where are 110+ skills? Quests factions. We all need things to work for.
Making mobs hit harder doesn’t effect high lvl players so I don’t know what your logic is there?
Also that was a very long time to wait for such a small update, come on NC what’s wrong with you?
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1 hour ago, Hime said:
Thanks for the wait. Patch notes are here: https://www.lineage2.com/news/wild-horizons-patch-notes
Awesome Thank You.
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Your probably right, but the thing is NC does have a habit of pulling the ground out from under your feet, In turn there is nothing wrong with asking questions.
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@HimeSorry I missed this response before making a "Patch?" post. Thanks for responding and fair enough it happens to us all. While not your fault I am sure you appreciate that its still a frustrating issue for players and the delay often costs players time and money.
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Of course I will wait like the rest :p, I was appealing for us all :D.
I just think that to produce them at such a late stage is unhelpful and shows a lack of consideration that we have all come to know and expect. Its not normal though and I like to remind myself of this once in a while :D.
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Hi GM’s could we please have the patch notes for the update this week? Your not giving us much reaction time now if your going to change / delete things.
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@Himehi do you think the sort sharp (almost dismissive ) response is reasonable of a gm and employee to your customer base? We only wanna know what to expect from an update that will effect us all in some way. It’s normal for most big organisations to give reasonable advance notice of changes. It is not unreasonable of us to expect patch notes a decent amount of time before it becomes live and you damn well know it.
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I agree far too few. There is also a fairness issue outside of that. Euro players will most likely have been sleeping when it was posted and at work at the selling time, and for some it will be advertised and sold while they slept.
Upgrading to new Trinity weapons.
in General Live Discussion
Posted
To add some context to the cost. If breaking DW’s is the only way to get Solaris then you need to break 38.2 stage 1 weapons to upgrade (if the patch notes and my maths is right). This is just one of several items.