Why staff don't answer us?

[abnersajr]

Recently many people are complaining about the lack of transparency and "ears" to the community. We had 7 pages at the moment in the last week's maintenance topic. No one from the staff answered nobody.

@Juji @Hime and others that I don't know. Why you or someone from the staff answer the community? Is really hard to answer or say something more realistic about what comes next and get some ideas from the community? We don't see any kind of interaction. Where are the community managers?