The game is tough, P2W is the only way.
Do you want changes? Stop buying NCoin. Do NCSoft want players to buy Ncoin and support the game? Support the players.
We as players, and NCSoft as the "supporter", should aim and focus on the start of changes. Where, to achieve what the community consider the best, would start from?
I would think of:
Adena should flow/run/circle between players not from L2Coin / Adena Shop. An example would be to bring back soulshot craft (And I dont mean to remove soulshot tickets, keep it, why not, let the players decide whom to buy shots from);