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Hermes

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Everything posted by Hermes

  1. Hello, We are checking on this problem, and will provide an update when there is more information to share. Hermes
  2. Hello, We are currently investigating an issue with the server transfer that was reported by players. Once we are able to address this problem, the transfers will be made available. I apologize for the inconvenience. Hermes
  3. Hello, Website and Launcher logins will become temporarily unavailable on Tuesday, May 9th, at 1 P.M. PDT (22:00 UTC). However, players already in-game will not be disconnected. Please note that services like the purchase of NCoins, account setting changes, or surppot page via the web will also be unavailable. This interruption will carry through the scheduled game maintenance on 5/9, but the normalization of web and launcher logins is expected before the game servers are open to the public. We appreciate your continued support and apologize for the inconvenience. Hermes
  4. Hello, Website and Launcher logins will become temporarily unavailable on Tuesday, May 9th, at 1 P.M. PDT (22:00 UTC). However, players already in-game will not be disconnected. Please note that services like the purchase of NCoins, account setting changes, or support page via the web will also be unavailable. This interruption will carry through the scheduled game maintenance on 5/9, but the normalization of web and launcher logins is expected before the game servers are open to the public. We appreciate your continued support and apologize for the inconvenience. Hermes
  5. Hello, Website and Launcher logins will become temporarily unavailable on Tuesday, May 9th, at 1 P.M. PDT (22:00 UTC). However, players already in-game will not be disconnected. Please note that services like the purchase of NCoins, account setting changes, or support page via the web will also be unavailable. This interruption will carry through the scheduled game maintenance on 5/9, but the normalization of web and launcher logins is expected before the game servers are open to the public. We appreciate your continued support and apologize for the inconvenience. Hermes
  6. Hello, I can't confirm any of these yet, but it seems like there will be improvements for the dual class change weight system too. We will see when we get closer. Hermes
  7. Hello, Thank you for your feedback. We will do our best to make the next ones better for everyone and I apologize that you did not like the current promotion. Hermes
  8. The May Gifts are out! Each month through the end of the year, we will be gifting all players in Lineage II, Lineage II: Classic, and Lineage II: Aden with useful rewards! Please note that some items received from using these codes will expire, and the codes must be used by the last day of the month. Please note, that these codes should not be redeemed during server maintenance. Scheduled maintenance details are posted every week in the game appropriate ‘News & Announcements’ section of the forums. Below are the vanity codes for the month of May, which can be redeemed by following the instructions listed here. Please be aware that each code only works once per account, and all items redeemed can only be received by one character. The last day to redeem this month’s codes is Wednesday, May 31. Lineage II: Live - L2LIVEMAYGIFTS Vitality Maintaining Rune Box - 7 Days x1 (Expires June 6)* Death Knight's Ring Box - 30 Days x1 (Expires June 6)** Beora's Ancient Vitality Tonic x100 Emperor's Special Cocktail x30 Freya's Ice Rose x30 Honey Dark Beer x30 Shining Dragon Attribute Tonic (XP) x30 Shining Nevit's Gold Sandglass x30 * The 7-day Vitality Rune is included as a compensation for the issues and emergency maintenances that were experienced on May 2. ** The Death Knight’s Ring Box has an inaccurate description where it states this item is part of the new server early registration. Please disregard the description. *** Both Vitality Rune and Death Knight boxes will be removed during the maintenance on June 6. Currently, these items do not display a timer, however, these will be added during next week’s maintenance. Make sure to open them before their set expiration date. Lineage II: Classic - L2CLASSICMAYGIFTS Dragon Belt Box x5 Spirit Ore x1000 Soulshot Ticket x500 Growth Rune Fragment x15 Golden Fruit Buff Lv. 2 x100 Dragon's Special Elixir Lv. 2 x100 Lineage II: Aden – Gifts were made available in-game via the L2Coin Event Shop. May Gift Box – 1 Adena (Blackbird & Elcadia only) (Expires May 30) Elixir Powder x10 Red Arc 400-unit Pack x1 Dye Powder x10 This Month’s Gift – 1 Adena (Guardian only) (Expires May 30) Transcendent Dungeon Extra Pass (Time-limited) x2 (Expires May 30) Forgotten Garden Time Recharge Stone (Time-limited) x4 (Expires May 30) Primeval Isle Time Recharge Stone (Time-limited) x4 (Expires May 30) This Month’s Consumables Box – 1 Adena (Blackbird, Elcadia) (Expires May 30)* Grace Cookie x200 Soulshot Ticket x1,000 Spirit Ore x10,000 Boost Attack Scroll x100 Boost Defense Scroll x100 * The “This Month’s Consumables Box” is currently not available in Guardian, and we expect it to be added during the maintenance on 5/9. maintenance. Thank you to everyone who continues to play and support Lineage II! We hope you enjoy these items!
  9. The May Gifts are out! Each month through the end of the year, we will be gifting all players in Lineage II, Lineage II: Classic, and Lineage II: Aden with useful rewards! Please note that some items received from using these codes will expire, and the codes must be used by the last day of the month. Please note, that these codes should not be redeemed during server maintenance. Scheduled maintenance details are posted every week in the game appropriate ‘News & Announcements’ section of the forums. Below are the vanity codes for the month of May, which can be redeemed by following the instructions listed here. Please be aware that each code only works once per account, and all items redeemed can only be received by one character. The last day to redeem this month’s codes is Wednesday, May 31. Lineage II: Live - L2LIVEMAYGIFTS Vitality Maintaining Rune Box - 7 Days x1 (Expires June 6)* Death Knight's Ring Box - 30 Days x1 (Expires June 6)** Beora's Ancient Vitality Tonic x100 Emperor's Special Cocktail x30 Freya's Ice Rose x30 Honey Dark Beer x30 Shining Dragon Attribute Tonic (XP) x30 Shining Nevit's Gold Sandglass x30 * The 7-day Vitality Rune is included as a compensation for the issues and emergency maintenances that were experienced on May 2. ** The Death Knight’s Ring Box has an inaccurate description where it states this item is part of the new server early registration. Please disregard the description. *** Both Vitality Rune and Death Knight boxes will be removed during the maintenance on June 6. Currently, these items do not display a timer, however, these will be added during next week’s maintenance. Make sure to open them before their set expiration date. Lineage II: Classic - L2CLASSICMAYGIFTS Dragon Belt Box x5 Spirit Ore x1000 Soulshot Ticket x500 Growth Rune Fragment x15 Golden Fruit Buff Lv. 2 x100 Dragon's Special Elixir Lv. 2 x100 Lineage II: Aden – Gifts were made available in-game via the L2Coin Event Shop. May Gift Box – 1 Adena (Blackbird & Elcadia only) (Expires May 30) Elixir Powder x10 Red Arc 400-unit Pack x1 Dye Powder x10 This Month’s Gift – 1 Adena (Guardian only) (Expires May 30) Transcendent Dungeon Extra Pass (Time-limited) x2 (Expires May 30) Forgotten Garden Time Recharge Stone (Time-limited) x4 (Expires May 30) Primeval Isle Time Recharge Stone (Time-limited) x4 (Expires May 30) This Month’s Consumables Box – 1 Adena (Blackbird, Elcadia) (Expires May 30)* Grace Cookie x200 Soulshot Ticket x1,000 Spirit Ore x10,000 Boost Attack Scroll x100 Boost Defense Scroll x100 * The “This Month’s Consumables Box” is currently not available in Guardian, and we expect it to be added during the maintenance on 5/9. maintenance. Thank you to everyone who continues to play and support Lineage II! We hope you enjoy these items!
  10. The May Gifts are out! Each month through the end of the year, we will be gifting all players in Lineage II, Lineage II: Classic, and Lineage II: Aden with useful rewards! Please note that some items received from using these codes will expire, and the codes must be used by the last day of the month. Please note, that these codes should not be redeemed during server maintenance. Scheduled maintenance details are posted every week in the game appropriate ‘News & Announcements’ section of the forums. Below are the vanity codes for the month of May, which can be redeemed by following the instructions listed here. Please be aware that each code only works once per account, and all items redeemed can only be received by one character. The last day to redeem this month’s codes is Wednesday, May 31. Lineage II: Live - L2LIVEMAYGIFTS Vitality Maintaining Rune Box - 7 Days x1 (Expires June 6)* Death Knight's Ring Box - 30 Days x1 (Expires June 6)** Beora's Ancient Vitality Tonic x100 Emperor's Special Cocktail x30 Freya's Ice Rose x30 Honey Dark Beer x30 Shining Dragon Attribute Tonic (XP) x30 Shining Nevit's Gold Sandglass x30 * The 7-day Vitality Rune is included as a compensation for the issues and emergency maintenances that were experienced on May 2. ** The Death Knight’s Ring Box has an inaccurate description where it states this item is part of the new server early registration. Please disregard the description. *** Both Vitality Rune and Death Knight boxes will be removed during the maintenance on June 6. Currently, these items do not display a timer, however, these will be added during next week’s maintenance. Make sure to open them before their set expiration date. Lineage II: Classic - L2CLASSICMAYGIFTS Dragon Belt Box x5 Spirit Ore x1000 Soulshot Ticket x500 Growth Rune Fragment x15 Golden Fruit Buff Lv. 2 x100 Dragon's Special Elixir Lv. 2 x100 Lineage II: Aden – Gifts were made available in-game via the L2Coin Event Shop. May Gift Box – 1 Adena (Blackbird & Elcadia only) (Expires May 30) Elixir Powder x10 Red Arc 400-unit Pack x1 Dye Powder x10 This Month’s Gift – 1 Adena (Guardian only) (Expires May 30) Transcendent Dungeon Extra Pass (Time-limited) x2 (Expires May 30) Forgotten Garden Time Recharge Stone (Time-limited) x4 (Expires May 30) Primeval Isle Time Recharge Stone (Time-limited) x4 (Expires May 30) This Month’s Consumables Box – 1 Adena (Blackbird, Elcadia) (Expires May 30)* Grace Cookie x200 Soulshot Ticket x1,000 Spirit Ore x10,000 Boost Attack Scroll x100 Boost Defense Scroll x100 * The “This Month’s Consumables Box” is currently not available in Guardian, and we expect it to be added during the maintenance on 5/9. maintenance. Thank you to everyone who continues to play and support Lineage II! We hope you enjoy these items!
  11. I did not, it automatically goes away after a server restart. Will be back shortly.
  12. The second emergency maintenance is completed and the servers are back online. We apologize for the inconvenience. Hermes
  13. Update 5: The additional emergency maintenance is now completed.
  14. New update here. Emergency maintenance starting in 15 minutes.
  15. Update 4: We have found the issue that caused the previous fix to not apply to all skills/characters. A new emergency maintenance will be conducted on 05/03/2023 at 12:15 AM PDT. The live servers Chronos and Naia will be down for approximately 30 minutes.
  16. Update 3: We have verified an additional dual class skill issue that was not resolved during the earlier emergency maintenance. We are currently working on getting this problem resolved, and an additional emergency maintenance will be needed once the fix is ready to be deployed.
  17. Hello, We have verified that the fix did not apply to all characters. We are currently working on getting the problem resolved. Please follow new developments in this thread. A new emergency maintenance will be needed once the fix is ready to be applied. We apologize for the inconvenience. Hermes
  18. We are checking, updates to follow.
  19. Hello, We will be conducting an emergency maintenance at 10:20 PM PDT to resolve the dual skill issue. Servers will be down for approximately 1 hour. We apologize for the inconvenience. Hermes
  20. Update 1: We have verified the root of the problem, and an emergency maintenance will be conducted at 10:20 PM PDT to resolve the issue. The Live servers, Chronos and Naia, will be unavailable for approximately 1 hour.
  21. Hello everyone, We have verified an issue with the dual class skills. Please follow this topic for updates. We apologize for the inconvenience. Hermes
  22. Hello, After today's maintenance, we have verified an issue where skills from character's dual class were removed. Our team is currently working on resolving this problem, and an emergency maintenance will be conducted soon there is a fix. We will keep updating this topic when there is more information to share. We apologize for the inconvenience. Hermes
  23. Hello everyone, During today's maintenance, some backend work will take place which may temporarily affect the download of new game files. We anticipate this interruption won't take longer than 5 minutes, but there is a possibility that it could take longer. If you encounter any issues downloading the new game files, please restart your launcher or try again at a later time (5 - 10 minutes). We appreciate your continued support. Hermes
  24. Hello everyone, During today's maintenance, some backend work will take place which may temporarily affect the download of new game files. We anticipate this interruption won't take longer than 5 minutes, but there is a possibility that it could take longer. If you encounter any issues downloading the new game files, please restart your launcher or try again at a later time (5 - 10 minutes). We appreciate your continued support. Hermes
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