Hermes

Hello everyone, In preparation for the upcoming Assassin Update, in the following weeks, some items will be removed from the game following the schedule below: Item Removal during the maintenance on 03/08/2023: Recipe: Fire Sword Blade (10%) Tower of Insolence Time Recharge Stone (Time-limited) Mark of Journey Lv. 1 Mark of Journey Lv. 2 Mark of Journey Lv. 3 Mark of Journey Lv. 4 Red Gem Hero's Treasure Chest (Time-limited) Item Removal during the maintenance on 03/15/2023 – Patch Day: Pierre's Letter Sealed Glass Bottle Fish Report Remnant Ashes Image of Evil Penitent Agathion Scroll of Escape: High Priest Orven Recommendation Recommendation Scroll of Escape: Loud Wolves Scroll of Escape: Captain Bathis Scroll of Escape: Captain Bathis Scroll of Escape: Captain Bathis Leaf of the Mother Tree Scroll of Escape: Troublemaker of Forest Big Spiderweb Blood of Mitraell Mark of Flame Scroll of Escape: Clean the Yard Scroll of Escape: Suspicious Men Mining License Scroll of Escape: Disruptors Tarantula’s Venom Sac Escape: Adaptation Training Summoning Stone - Deton Genie Summoning Lamp Scroll of Escape: Gorgon Flower Garden Teleport: Death Pass Scroll of Escape: Sea of Spores Scroll of Escape: Cemetery Scroll of Escape: Fields of Massacre Scroll of Escape: Plains of Glory Scroll of Escape: War-Torn Plains Scroll of Escape: Abandoned Camp Scroll of Escape: Ruins of Agony We look forward to releasing the full update patch notes soon. Stay tuned! Hermes

Hello everyone, Transfers are now enabled. Please check again and let me know if you continue to have issues. Hermes

Unfortunately, during maintenance on Wednesday, March 22, the following items will need to be removed from players inventory: Shining Dye Crystals If you wish to use these items, you will need to do so before their March 22 removal date. We apologize for any inconvenience this situation has caused.

Hello everyone, Just a quick update regarding the Doll Exchange ending earlier: Please submit a ticket and our team will manually complete the exchange. I apologize for the issue. Regards, Hermes

Hey there, Stay tuned, we will be sharing some information regarding the next update soon. Regards, Hermes

Hello, I apologize for the exchange ending short of the maintenance, this was not intended. Please contact customer support and they will be manually providing the exchange for those affected. Regards, Hermes

Hello, We just checked and the new coupon is working normally. However, please be mindful that the new coupon only works for people who did not claim the February gifts yet. Monthly gifts are limited at 1 per account. Best Regards, Hermes

LINEAGE2LOV323

Hello, I apologize for this issue. We are working on getting the Live code refilled, and I will update this thread once it's done. Hermes

Hello, I apologize for this issue. We are working on getting the Live code refilled, and I will update this thread once it's done. Hermes

Hello, I apologize for the inconvenience. There is no Collection for the Valentine's event. We will get the description of the item fixed during the next week's maintenance. As Senhorita mentioned, you can exchange the White/Dark chocolate through the DM merchant for rewards. Best Regards, Hermes

Hello, Thank you for sharing this issue, and I apologize for the inconvenience. I'll try replicating this problem on my end, but could you please let me know if it happens again today? In the meantime, please submit tickets, and CS should help with the reward situation for those affected. Best Regards, Hermes

Game servers will be down for maintenance beginning Wednesday, Feb. 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 15 minutes. Please note that maintenance is longer than usual this week due to some backend updates that are occurring. We appreciate your patience! The following changes will be made to the game during this maintenance: The Black Tiger event will start for 4 weeks! The Valentine’s event will start for 2 weeks! The Love Strongboxes Promotion will continue for 3 weeks! The Frozen Canyon Event will end! All event related items will be removed. The Dragon Slayer Promotion related items and exchanges will be removed! Fixed an issue where the mini-map would not display correctly inside dungeons. Fixed an issue where the Limit Barrier skill would apply to Raid Bosses with a delay.

Game servers will be down for maintenance beginning Wednesday, Feb. 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 15 minutes. Please note that maintenance is longer than usual this week due to some backend updates that are occurring. We appreciate your patience! The following changes will be made to the game during this maintenance: The Black Tiger event will start for 4 weeks! The Valentine’s event will start for 2 weeks! The Love Strongboxes Promotion will continue for 3 weeks! The Harnak’s Underground Maze Event will end! All event related items will be removed. The Leona’s Dungeon Event will end! All event related items will be removed. The Einhasad’s Hero Support Buff will end next week! The Guardian Cloaks Promotion related items will be removed! The Ancient Adena Kits Promotion related items will be removed! The Bard Recovery Mastery Skill description has been updated to match correct values.

Game servers will be down for maintenance beginning Wednesday, Feb. 8 at 4 a.m. PT / 6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 2 hours and 15 minutes. Please note that maintenance is longer than usual this week due to some backend updates that are occurring. We appreciate your patience! The following changes will be made to the game during this maintenance: The Freya’s Ice Doll event will start for 2 weeks! The Valentine’s event will start for 2 weeks! The Love Strongboxes Promotion will continue for 3 weeks! The Cablena Doll Event will end! All event related items will be removed. The Dragon Slayer Promotion related items and exchanges will be removed! Fixed an issue where the Limit Barrier skill would apply to Raid Bosses with a delay. Fixed a texture issue with an Orc Warrior outfit.

Hello everybody! The gift codes for February are ready to be used to redeem some useful things! The items received from using these codes do not expire. However, the codes must be used by the last day of the month. Please note, these codes should not be redeemed during server maintenance. Scheduled maintenance details are posted every week in the game appropriate ‘News & Announcements’ section of the forums. Below are the vanity codes for the month of February, which can be redeemed by following the instructions listed here. Please be aware that each code only works once per account, and all items redeemed can only be received by one character. The last day to redeem this month’s codes is Tuesday, February. 28. Update: The Lineage II: Live code has reached its maximum uses! You can instead use code LINEAGE2LOV323 to claim February's Monthly Gift. Please note, this new code only works if you didn't already claim this month's gifts. Lineage II: Live - LINEAGE2LOV323 Brilliant Freya's Ice Rose x75 Shining Dragon Attribute Tonic x75 Brilliant Freya's Scroll of Storm x75 Royal Honey Dark Beer x75 Greater Ruby Lv. 1 (30-day) Box x1 Lineage II: Classic - CLASSICHUGS23 Spirit Ore x10,000 Growth Rune Fragment x15 Sayha's Storm Lv. 3 x150 Soulshot Ticket x2,000 Lv. 5 Ruby Box (3-day) x10 Lineage II: Aden - ADENFRIENDSHIP23 Spirit Ore x5,000 Grace Cookies x200 Elixir Powder x10 Soulshot Tickets x1,000 P. Atk Boost Scroll x100 P. Def Boost Scroll x100 Dragon's Belt Lv. 3 x1 Thank you to everyone who continues to play and support Lineage II! We hope you enjoy these items! Hermes

Hello everybody! The gift codes for February are ready to be used to redeem some useful things! The items received from using these codes do not expire. However, the codes must be used by the last day of the month. Please note, these codes should not be redeemed during server maintenance. Scheduled maintenance details are posted every week in the game appropriate ‘News & Announcements’ section of the forums. Below are the vanity codes for the month of February, which can be redeemed by following the instructions listed here. Please be aware that each code only works once per account, and all items redeemed can only be received by one character. The last day to redeem this month’s codes is Tuesday, February. 28. Update: The Lineage II: Live code has reached its maximum uses! You can instead use code LINEAGE2LOV323 to claim February's Monthly Gift. Please note, this new code only works if you didn't already claim this month's gifts. Lineage II: Live - LINEAGE2LOV323 Brilliant Freya's Ice Rose x75 Shining Dragon Attribute Tonic x75 Brilliant Freya's Scroll of Storm x75 Royal Honey Dark Beer x75 Greater Ruby Lv. 1 (30-day) Box x1 Lineage II: Classic - CLASSICHUGS23 Spirit Ore x10,000 Growth Rune Fragment x15 Sayha's Storm Lv. 3 x150 Soulshot Ticket x2,000 Lv. 5 Ruby Box (3-day) x10 Lineage II: Aden - ADENFRIENDSHIP23 Spirit Ore x5,000 Grace Cookies x200 Elixir Powder x10 Soulshot Tickets x1,000 P. Atk Boost Scroll x100 P. Def Boost Scroll x100 Dragon's Belt Lv. 3 x1 Thank you to everyone who continues to play and support Lineage II! We hope you enjoy these items! Hermes

Hello everybody! The gift codes for February are ready to be used to redeem some useful things! The items received from using these codes do not expire. However, the codes must be used by the last day of the month. Please note, these codes should not be redeemed during server maintenance. Scheduled maintenance details are posted every week in the game appropriate ‘News & Announcements’ section of the forums. Below are the vanity codes for the month of February, which can be redeemed by following the instructions listed here. Please be aware that each code only works once per account, and all items redeemed can only be received by one character. The last day to redeem this month’s codes is Tuesday, February. 28. Update: The Lineage II: Live code has reached its maximum uses! You can instead use code LINEAGE2LOV323 to claim February's Monthly Gift. Please note, this new code only works if you didn't already claim this month's gifts. Lineage II: Live - LINEAGE2LOV323 Brilliant Freya's Ice Rose x75 Shining Dragon Attribute Tonic x75 Brilliant Freya's Scroll of Storm x75 Royal Honey Dark Beer x75 Greater Ruby Lv. 1 (30-day) Box x1 Lineage II: Classic - CLASSICHUGS23 Spirit Ore x10,000 Growth Rune Fragment x15 Sayha's Storm Lv. 3 x150 Soulshot Ticket x2,000 Lv. 5 Ruby Box (3-day) x10 Lineage II: Aden - ADENFRIENDSHIP23 Spirit Ore x5,000 Grace Cookies x200 Elixir Powder x10 Soulshot Tickets x1,000 P. Atk Boost Scroll x100 P. Def Boost Scroll x100 Dragon's Belt Lv. 3 x1 Thank you to everyone who continues to play and support Lineage II! We hope you enjoy these items! Hermes

Hello! We are reworking the Season Pass, and I don't have much information to share. So please stay tuned, and we will announce the Battle Pass as soon as we are ready Regards, Hermes

Hello everyone, I apologize for the conflicting information in the promotion article, which had to be updated. The CS team is honoring the article's description for all players who made purchases before the information was corrected. Please get in touch with CS if you have any issues. They are working to make things right. I apologize for the inconvenience. Hermes

Transfers are open.

Hello, We have verified the Attendance Event issue and are currently working on a fix. I will update you all once I have more to share. I apologize about the inconvenience. Hermes

Hello, The rewards for the Attendance Event are really good, so we need to increase the level requirement. On the bright side, to get the last reward you only need 3 weeks of login, and the event will be running for 4 weeks, so there is 1 week where you can focus on getting to the level requirement Cheers!

Hi all, This is the Dragon Cloak, and the character is a GM, not a player Will close the topic as the question was answered above. Cheers!

Hello everyone, First, thank you all for being patient while we continue investigating the lag issues reported by many in our forums. Please note that providing an enjoyable game environment is our top priority. We have been investigating the recent lag, disconnects, and login issues that are being reported. However, we are having difficulties in narrowing down the causes while it happens mainly to Eastern Europe players. We would like to open this discussion more broadly here in the Forum and collect more information from as many players as possible. Therefore, please provide the following information to help us find the root cause of the problem: Q: Game server you play on (Chronos/Naia): A: Q: City and Country where you play from: A: Q: Your ISP provider name A: Q: Is your lag problem continuous, or is it intermittent? A: Q: If intermittent, what is the timeframe where you experience the problem the most (time in PST timezone): A: Q: Problems you are experiencing (please provide as much detail as possible): A: Q: Do you use any VPN or Fastping service? If so, which one: A: Q: Did you find a temporary solution to your issue? If so, please share: A: Please keep the format the same as above: Copy and Paste the questions to the body of your message, and write your answer after the "A:". To keep this topic organized, any messages out of format will be removed. We appreciate your help. Hermes