The problem in ur text is "provide compensation for any issue in the future. " i cant imagine another futher problem like that.
All here are unsatisfied cuz the compensation are very very slow and its party of copy on other 2020 event.
People lost hero, money, market, time, skillbar, macros etc etc and we just get some of boosts... I dunno what function do you job in L2Team, moderator, GM, idk. But is really hard stay here and renew my prestige (for example) or another NCOINs exchanges...
Months were asking for redlibra and all of us got ignored. XP boost or thing like that.
Wanna compensation us? Minimal: XP-Rune days (not hour). Server XP Boosts! Make as happy or will see many of many ppl leave going to EU or just quitting...
And When some of big player leave... the market AH get mad and absolutely warm all.