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Juji
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Posts posted by Juji
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The amount of NPCs for the Naia server is now the same as Chronos (original amount with the exception of No Timed Hunting Zones). We will monitor the server performance until tomorrow afternoon and will adjust the queue limits after confirming with the Dev team.
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Update:
Our team is still monitoring the server performance for now until we can further increase the queue limit. We are also planning a major hardware adjustment that will require additional downtime, but should greatly increase the server performance. More details on this change will be shared tomorrow.
I can also tease some of the major events that we have scheduled to start soon on the Live servers:
- New Artifacts of Power
- Golden Compass Event - Lurin's Fortress
- Multiple Server Settings
- Attendance Checklist Event
We are still waiting to resolve the latency as you know, but we have not forgotten about compensation and will have a special pack available in the L2 Store next week.
Thank you again for being patient with us!
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Servers are now up, we will be monitoring closely to see when queue can be adjusted. Thank you for your patience with us!
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We will be performing an unscheduled maintenance on Live servers today. The Logins for Classic will be unavailable for 1 hour and 30 minutes starting at 1:30 p.m. PDT / 10:30 p.m. GMT+2. If you're already logged in, you should not be affected as game servers will remain online.
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Hello All,
We will have an unscheduled maintenance at 1:30 p.m. PDT / 10:30 p.m. GMT+2. The downtime will last approximately 1 hour and 30 minutes to address latency and server performance issues.
With this maintenance:
- The Ranking System will be temporarily removed
- Chronos: The amount of NPCs in hunting zones will be restored back to normal. Timed Hunting Zones will still remain temporarily disabled.
- Naia: The amount of NPCs in extremely low populated hunting zones will be further reduced.
- Additional server adjustments will be made to address latency issues on the Naia server
Queue limit will be increased to allow in more players once we have confirmed server stability.
Thank you for your patience!
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Servers are now up!
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Servers are now up! We will be monitoring the latency issue closely.
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Maintenance will be extended by another 15 minutes. We are still testing some new changes.
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19 minutes ago, Kale said:
What "Limit" do you refer ? limits of Mobs? expand or reduce according to the latency?
i don-t understand. Thanks
Server population limit.
Maintenance will be extended by another 15 minutes as our team is still testing some of the new changes.
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Maintenance has been extended by another 45 minutes. Apologies for the delay!
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Hello All,
Maintenance has been extended by another 45 minutes. We have some additional changes from the Dev team for the maintenance today in an effort to resolve the latency issue. The changes will only be temporary as we try to identify the main cause for the latency.
Additional Temporary Changes:
- Timed Hunting Zones have been temporarily removed (Primeval Isle and Storm Isle)
- The amount of NPCs in several Hunting Zones has been reduced
- A temporary server queue will be added once the Live servers have reached a certain limit and then we will gradually increase the limit after verifying there are no latency issues
Thank you for your understanding!
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On 8/15/2019 at 10:57 PM, DreddJudge said:
The scrolls supposedly drop off ignis according to the RU, makes no common sense because you need them at second class transfer and that's slightly 30+ lvls below Ignis. Think it was just poor forethought by NC @Juji@Hime Also need to just to adopt live model of Kams get blanket 2h skill and a passive haste esp since server are dead and raids are almost gone outside of money traders. Or put in weapon exchange like live.
On 8/15/2019 at 8:32 AM, xxbutcherxx said:Kamael needs books after 3rd class change but they also need 2 scrolls and 2 crystals to level the skills shine and shadow, those items are non-existent or don't know where to find them.
The Kamael scrolls are mentioned in the patch notes as only being obtainable through the Epic versions of the Elemental Raid Bosses.
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Auto hunting will be enabled again after the maintenance tomorrow since disabling it did not alleviate the latency issue. We will be making changes to our hardware this week to reduce the CPU usage as much as possible.
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Just now, Origami said:
no afk exp for a while
It is only temporary, while we determine the latency situation.
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1 hour ago, Dawe said:
Juji can i have a question?
We know that Innova Eu/Ru, Japan, Korea... (the other Territories) that have the same update, they doesn't have any problems....
Why it's always NCWest who have issues? Why?
Every country has their own setup, business model, and different server configuration files for their servers. Devs are looking into everything for the latency issue.
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3 minutes ago, trumbica said:
and xp event? several days the server is lagging and disconnecting, at least to compensate these days is the little you can do, the rune counts and does not come back
Compensation is already being prepared (more details next week), but we are trying our best to resolve this latency issue as quickly as possible.
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34 minutes ago, Dawe said:
Do we know the Patch cutt-off date?
4/17 is cutoff for the current update on our servers
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We will be performing an unscheduled maintenance on Live servers today. The Logins for Classic will be unavailable for 50 minutes starting at 1 p.m. PDT / 10:00 p.m. GMT+2. If you're already logged in, you should not be affected as game servers will remain online.
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Hello All,
We will have an unscheduled maintenance at 1:00 p.m. PDT / 10:00 p.m. GMT+2. The downtime will last approximately 50 minutes as we continue to address the server latency issue.
With this maintenance:
- Optimizing the ranking system selection checks to improve server performance
- Auto hunting UI temporarily removed
Thank you for your patience!
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Known issue due to localization of the NPC. A fix has been requested.
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Hello All,
We received a fix today for adjusting how the Ranking System checks the Database for ranking data. Another unscheduled maintenance will be planned to implement this change for the Live servers. More details will be announced shortly.
Thank You!
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7 client per PC restriction was added with this maintenance.
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On 8/14/2019 at 1:34 PM, Aden said:
Hi,
It seems this passive doesn't work at all, casting speed is not increasing wearing Light armor...
Can this please be addressed?
Thanks
It is a localization issue. The benefit is only active if you wear a robe, not light armor.
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3 minutes ago, Nuvolett4 said:
I think that Shoppy is right, maybe it over stress the database and causes that much lag we have to fight with actually. Of course i don't have the solution for it but the DEV team has to find the real problem of it and with disabling char creation is actually not the cause of the lag
Cheers
12 minutes ago, Shoppy said:Oh hell no!
You guys frigged up the servers and you gonna penalize players now?
Everybody knows that the insane lag is being caused by the Ranking System that continuously is trying to update the database because everybody is doing auto-exp. Better turn off the Ranking System, because it's an useless feature for NA servers anyway.
Ranking system issue is also being investigated as a potential cause.
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Cheers
Live Unscheduled Server Maintenance: Friday, August 23
in Archive
Posted
Hello All,
We will have an unscheduled maintenance at 10:00 a.m. PDT / 7:00 p.m. GMT+2. The downtime will last approximately 1 hour and 30 minutes to address latency and server performance issues.
With this maintenance:
Queue limit will be increased once we have confirmed the server latency issue has been resolved.
Thank you for your patience!