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1 hour ago, PhoenixMitra said:

Greetings DeSeZa,

Did you check your spam folder for possible missed replies? Also, adding the Support email to your address book would prevent messages from possibly being filtered by your mail provider.

Yes i checked, I got and email saying "


It's been 48 hours since we responded to your ticket (Locked Accounts) and we haven't heard anything back from you. We're going to assume that this issue is solved, but if it isn't, please reply to this email or click the link below:


But the email from Jessica (support team) I didnt got it, and i cant enter in the link above, so maybe i have a new answer from support team and didnt get it.



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