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DeSeZa

Ticket answer

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PhoenixMitra    26

Greetings DeSeZa,

Did you check your spam folder for possible missed replies? Also, adding the Support email to your address book would prevent messages from possibly being filtered by your mail provider.

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DeSeZa    0
1 hour ago, PhoenixMitra said:

Greetings DeSeZa,

Did you check your spam folder for possible missed replies? Also, adding the Support email to your address book would prevent messages from possibly being filtered by your mail provider.

Yes i checked, I got and email saying "

Hello,

It's been 48 hours since we responded to your ticket (Locked Accounts) and we haven't heard anything back from you. We're going to assume that this issue is solved, but if it isn't, please reply to this email or click the link below:
https://support.ncsoft.com/hc/requests/23257885"

 

But the email from Jessica (support team) I didnt got it, and i cant enter in the link above, so maybe i have a new answer from support team and didnt get it.

 

 

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Hime    766

Can you view the response by logging into the website? Please be sure to log in to the account that submitted the ticket.

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DeSeZa    0

I cant, because the account i submitted the ticket was locked, and that is the reason the ticket was made.

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