xDpg7000x Posted April 20, 2019 Share Posted April 20, 2019 (edited) Im trying to log in with my account mail and after the verification mail that they send me it appears this message system error 3746 i google it and i see its for suspicious activity but i dont have any suspucious activitty i did that account only for report this problem my char name is JigsawIV Edited April 20, 2019 by xDpg7000x Link to comment Share on other sites More sharing options...
Moderators PhoenixMitra Posted April 20, 2019 Moderators Share Posted April 20, 2019 Greetings xDpg7000x, Please send an email describing the situation to appeal@ncsoft.com for assistance. Thank you! Link to comment Share on other sites More sharing options...
xDpg7000x Posted April 20, 2019 Author Share Posted April 20, 2019 3 minutes ago, PhoenixMitra said: Greetings xDpg7000x, Please send an email describing the situation to appeal@ncsoft.com for assistance. Thank you! I did it and they say that the xigncode triggerd by 3rd programm but i dont know what it is and they say that they close the account and ia cant log in since that happens Link to comment Share on other sites More sharing options...
NegoDrama Posted May 13, 2019 Share Posted May 13, 2019 You come in contact with the appeal and they accuse you of being suspected of being licit or being connected. In my case I checked all the emails and made a reporter saying that my account was accessed from another region and even then they let me know without even checking what happened Appeal # 23331493. My two accounts were simply blocked by "Suspect" and not by proof. It is sad to see that you have been dedicated to your character for more than 3 years and the NCSoft team simply "suspects" and not having something concrete blocks you. Link to comment Share on other sites More sharing options...
Srelock Posted May 13, 2019 Share Posted May 13, 2019 Similar thing happen to me i tried to log in and nordvpn was running in the background they baned my 6-year-old toon and i live in London and the server i was connected to was in london stil got banned. Link to comment Share on other sites More sharing options...
NegoDrama Posted May 14, 2019 Share Posted May 14, 2019 The support team of NCSoft are coming to the edge of ridicule, they say analyze closely but what really happens is not that, a friend of mine received was unlocked by the Team even receiving the same punishment. Finding that a person like more than 4 years playing will risk getting involved with something that is going to hurt. Sad to see how they analyze nothing. Link to comment Share on other sites More sharing options...
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