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Servers can't handle the events (lag issue)


Nauka

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So i've been told by support that this forum is the only way to reach NCsoft developers.

Dear developers, you probably live somewhere deep under the rock, because the servers have been lagging beyond comprehension.

Opening 2000 boxes takes about 1 hour.

Enchanting an item from +0 to +6 takes about 9 minutes.

Accepting quest/missions rewards has delays of up to 200s.

You launched the Ice Doll event without testing it on test environment. It is crashing the servers, the game and players already leaving.

 

This unsupportive "support team" of NCwest, all they do is throw blame on developers, yet they refuse to address the issue or forward it to developers, and told me to come here.

Basically I was told to go and F myself... 

I will be waiting for official reply from development team, since support already told me all they could in the ticket #2137306.

 

Best Regards,

Nauka

 

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Why hide my daily Ether in yet another box to open... for bonus Anniversary coins. Just add the coins directly during prime time(even if you've had your daily Ether) Someone's gonna bust the RNG, then when we all win... we'll all have the gear we need, and maybe a bit to sell.

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