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Fortune Teller Event


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To the NC Staff: 

A new event has been announced and again you have failed to understand one of the biggest gripes the community has with these events. You may want to think you fool everyone by disguising gambling with your "everyone gets a reward excuse", but the problem is that some of your rewards are no rewards at all and we are not fooled at all. Our western mentality makes us expect than when we pay X amount of money, we will get the same X amount of fair value in return. So the only way to have a satisfied customer base on western countries is to adapt your business model to the culture of the countries you operate in. This event has been announced for January 17 (tomorrow), so you still have time to fix the problem before you get a 2k post thread of disgruntled customer complaining about the odds of the event. The only thing you need to do is add the concept of fair value to your events. Here's a suggestion;

A 1 fortune reading coupon + 1 hero coin pack is sold at 100 Ncoin: A fair exchange in the market is 1.2 million adena for each Ncoin, this means the pack cost is 120 million adena. 

A hero coin in the market goes for an exchange of approximately 3 million adena in the current economy. Also, for every 16 tickets you use you get a gold ticket, (Willy Wonka style), so this has value too. In the Cloak event an appearance cost was 200 Hero coin, since this ticket has a chance of landing you a new appearance stone AND other nice items, let's say this ticket has a base value of 250 Hero coin = 750m adena.

So considering the above a regular ticket pack provides the customer immediately with a return value of 1 ticket + 50m adena on equivalent items, (I just rounded the number there), but this only happens if the customer buys and uses the regular tickets on packs of 16 pieces. If the customer does not reach this lower limit or when exceeding it does not use them in packs of 16,  we can blame the customer for being a fool and leave it at that.

Assuming the customer is not a fool and he's using the tickets in packs of 16, the additional expected return for each ticket has to be of at least 70m adena. Because the market value of some reward items is highly sensitive to supply it becomes almost imposible to make a "fix" rule, so let's say that this additional expected return can vary within a +0/-25% range. The following rewards do not fall on that range: GEWR; EWR 3x; BEAR; GEAR; EAR; Energy of destruction 20 pack; Giant's energy 3 Unit Pack; Elcyum Crystal; Gemstone R 1x; Crystal R Grade 15k Units. The value of some of these rewards is so low (i.e. 1x Gemstone R) that it may even be called a SCAM

Now, there are 33 normal rewards on the event, and only 10 of them fall into the not fair category, one might think it's not so bad. The problem is that with your "proprietary" random system, these 10 very bad "rewards" will make up for a very big percentage of the total rewards.  This needs to be addressed to, if you want to provide your customers with a better experience the top end items should make for at least 10% of the rewards at least, while the very low end items should be no more than 20% of the total rewards. If you fix this problem you may have fixed half of the total situation, the other half of the problem is solved by simply adjusting the rewards so their value falls within the fair value range.

Please try this approach, I am positive that this will have a positive result within the community and may even change your mind about how to approach future events. You loose nothing if your try this for one event and the results are not positive enough to be meaningful, you can squeeze our wallets in multiple ways in the future, but this can be a starting point to reconcile with a community that currently blames you of milking it and killing their game experience while doing so. 

Thanks for your consideration.








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