This is answer i got from gm when i send tickit
GM Zack
31 minutes ago
Hello,
Thank you for contacting the Lineage II Support Team.
For this situation, you may need to do a file repair on the game client.
Please do the following:
1) Start the NC Launcher 2.0
2) Sign in with your account details.
3) Scan file
4) Wait for the files to verify.
5) Click on "Start Game"
Now you can check to see if you are still getting the same issue as before. If so, please let us know and provide video evidence that you may have of this incident so that we may investigate further.
Please do not hesitate to contact us should you have any additional issues, questions or concerns.
Regards,
GM Zack
NCSOFT Support Team