It's a nice attempt, but I don't believe it's possible to change things with these comments, it's a company that despises its customers, even those who give good comments and constructive criticism.
Really sad, and I know that it doesn't just depend on Wispp, he does the best he can, within its limitations, the problem is in the company's mentality, the way it found to make profits, while the happiness of the players fades .
Sadness....