Jump to content
Forums

verification codes


magirek

Recommended Posts

On my first and main account the verification in mail is coming instantly but on my other 2 it comes after 2-5 mins, dunno why! Maybe u hurried up somewhere and bugged or maybe just your mail maybe u press the mails from NCsoft to be unwanted or something xD

Link to comment
Share on other sites

Hello,

I'm sorry to hear our email has not reached you.

Please check your email directly through the email provider's web page, and not through a mail reader (such as Outlook or Thunderbird) or a mobile device (such as a smart phone or tablet) since these sometimes do not receive messages that have been flagged as spam. Double-check your spam folder to make sure the message isn't in there.

If you are still unable to locate the message, please set up a filter or ""safe sender"" in your mail account to prevent our messages from being sent to spam. Please set up a filter for the @ncsoft.com domain.

If your email provider does not have a safe sender's feature, adding the email (support@ncsoft.com) to your contacts list may also prevent them from being blocked by spam filters.

Let us know if you need any further assistance with this issue.

Regards,

GM Delta
NCSOFT Support Team

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...