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Mail broken?


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Tried to post in Bug Report but no dice.

Maybe someone knows:

I gifted some sayha's blessing to another toon. Problem: The mail arrives but it will not let me claim the item.

Character receiving the item is level 40. 

I don't understand why the system lets me gift stuff and then I cannot claim it. 

Anyone know what is going on please? Otherwise, I will contact NCSoft and we will have a discussion. :D

Thanks in advance.

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