Nausea Posted October 26, 2021 Share Posted October 26, 2021 So last weekend during the XP event we had a PVP and I died in total 4 times. While it being a normal zone, the "characters death" box appears, and asks you to pay the gentle ammount of 80LCoin per death, to restore the lost 4% XP, by 100%. Ofc this is what option anyone would klick on even if it is a bit costly. 4% XP on lvl 85 wich I was takes some time... After each death my XP got restored, and that was the end of that. Like it should be. However, when teleporting out from primeval garden, I saw my XP bar filling up all green. What happened I thought a bit excited. Did I some how fill my XP bar to 98%?! Oh noes, I had deleveled to 98% on previous level, loosing in total 16% on my 4 deaths. Ofc I got worried, angry and confused. Did I missklick the XP restoration 4 times? A mistake I have never done before, now 4 times in a row? Then I remembered checking my XP a few times to see what I had gained while waiting for the bosses to spawn etc. No, I must have klicked the right option... No worries I thought, the GMs are competent and fair people who will reallize that I have spend an average of 100euros per day, buying consummables like sayhas blessings, event boxes etc, and they will probably see that my LCoin disappeared during resurrection, and help me to recover my XP back. That prooved to be easier said then done. After describing the matter as stated above in a support ticket, this was the initial response I got: Quote Hello, Please note that the XP penalty at death for characters of level Level 76+ is 4%. Upon checking, you died four times on the World Hunting Zone. As such, you have lost a total of 16% XP. Unfortunately, due to tool limitations, we do not have the ability to restore or grant XP. Regards, GM Son NCSOFT Support Team Not very satisfied with the answer, feeling like they did not really read the whole matter, I explained again that I know that there is an intended XP loss upon death, but there is also an intended XP recovery option that costs LCoin (80pcs per usage), that I believe I have pressed. the response was as follows: Quote Hello, Again, please note that it is intended that there is a XP Penalty on deaths. With that said, we are unable to restore any XP through character deaths. If you have any other concerns, don't hesitate to contact us again. Regards, GM Son NCSOFT Support Team Again I responded with the cost of ressurection, vs the cost of gaining 16% at level 85. Explaining that I lost a lot of time and some money with the loss of this XP bug. I asked them to please reffer the ticket to a higher GM tier if it exists... This was the final response of the matter: Quote Hello, Unfortunately, the Game Support Team is not a part of the development process and is unable to comment on or manually change such aspects of the game like XP mechanics. However, we invite you to share your thoughts via the official forums: https://forums.lineage2.com/ This is the best place to discuss your ideas with fellow players who can voice their feedback and suggestions. These can then be forwarded to the development team from there. You can also read more about the XP Penalty mechanics here: https://www.lineage2.com/news/aden-launch-patch-notes Please let us know if we can be of any other assistance. Regards, GM Son NCSOFT Support Team During the period of mailing back and forth, I used hero chat to see if others have had the same issue. And confirmed from a few other sources that in primeval garden, they had lost XP even though pressing the correct option to regain 100% XP. During our last visit to primeval garden another clanmember had the same bug, loosing a whopping 22%... How I see the matter is: Apparently the GMs sees the bug, as they did not deny that I had pressed the 100% XP loss reovery option. However they can not restore the XP, or the items that I had payed with money for and consummed to gain the said XP. This is very worrying, that the GMs, Game Masters, do not have the power to add XP to a specific character. Nor do they reimburse the consummables needed to gain that XP, or even the LCoins that I uses to get the 100% XP recovery. How can this game function properly with Game Masters having no power? If you have had identical issues, please contine this post with writing what have happend to you and your character. Hoping for resolution, Jakob/Bajs 1 Link to comment Share on other sites More sharing options...
Shaierel Posted October 26, 2021 Share Posted October 26, 2021 It's crazy you even got a recommendation to make this public in order to (maybe) make a change... Seems like inner-company processes do not work properly. Link to comment Share on other sites More sharing options...
Flocon Posted October 26, 2021 Share Posted October 26, 2021 got exactly the same this weekend..... same GM answer OMG, they were so useless on chronos, nothing change, only their nick, same uncapacity to help people .... so pathetic Link to comment Share on other sites More sharing options...
Gravenatti Posted October 27, 2021 Share Posted October 27, 2021 imagine how much XP% loss your clanmate kyosuke has inflicted on afk people there, i have little sympathy Link to comment Share on other sites More sharing options...
Infid3l Posted October 27, 2021 Share Posted October 27, 2021 8 hours ago, Nausea said: So last weekend during the XP event we had a PVP and I died in total 4 times. While it being a normal zone, the "characters death" box appears, and asks you to pay the gentle ammount of 80LCoin per death, to restore the lost 4% XP, by 100%. Ofc this is what option anyone would klick on even if it is a bit costly. 4% XP on lvl 85 wich I was takes some time... After each death my XP got restored, and that was the end of that. Like it should be. However, when teleporting out from primeval garden, I saw my XP bar filling up all green. What happened I thought a bit excited. Did I some how fill my XP bar to 98%?! Oh noes, I had deleveled to 98% on previous level, loosing in total 16% on my 4 deaths. Ofc I got worried, angry and confused. Did I missklick the XP restoration 4 times? A mistake I have never done before, now 4 times in a row? Then I remembered checking my XP a few times to see what I had gained while waiting for the bosses to spawn etc. No, I must have klicked the right option... No worries I thought, the GMs are competent and fair people who will reallize that I have spend an average of 100euros per day, buying consummables like sayhas blessings, event boxes etc, and they will probably see that my LCoin disappeared during resurrection, and help me to recover my XP back. That prooved to be easier said then done. After describing the matter as stated above in a support ticket, this was the initial response I got: Not very satisfied with the answer, feeling like they did not really read the whole matter, I explained again that I know that there is an intended XP loss upon death, but there is also an intended XP recovery option that costs LCoin (80pcs per usage), that I believe I have pressed. the response was as follows: Again I responded with the cost of ressurection, vs the cost of gaining 16% at level 85. Explaining that I lost a lot of time and some money with the loss of this XP bug. I asked them to please reffer the ticket to a higher GM tier if it exists... This was the final response of the matter: During the period of mailing back and forth, I used hero chat to see if others have had the same issue. And confirmed from a few other sources that in primeval garden, they had lost XP even though pressing the correct option to regain 100% XP. During our last visit to primeval garden another clanmember had the same bug, loosing a whopping 22%... How I see the matter is: Apparently the GMs sees the bug, as they did not deny that I had pressed the 100% XP loss reovery option. However they can not restore the XP, or the items that I had payed with money for and consummed to gain the said XP. This is very worrying, that the GMs, Game Masters, do not have the power to add XP to a specific character. Nor do they reimburse the consummables needed to gain that XP, or even the LCoins that I uses to get the 100% XP recovery. How can this game function properly with Game Masters having no power? If you have had identical issues, please contine this post with writing what have happend to you and your character. Hoping for resolution, Jakob/Bajs Now I’m wondering if my 10 deaths during the world castle siege did the same thing. I never even thought to check this out but I’ve been at around 50% since this weekend event. Link to comment Share on other sites More sharing options...
4thcoming Posted October 27, 2021 Share Posted October 27, 2021 14 hours ago, Nausea said: So last weekend during the XP event we had a PVP and I died in total 4 times. While it being a normal zone, the "characters death" box appears, and asks you to pay the gentle ammount of 80LCoin per death, to restore the lost 4% XP, by 100%. Ofc this is what option anyone would klick on even if it is a bit costly. 4% XP on lvl 85 wich I was takes some time... After each death my XP got restored, and that was the end of that. Like it should be. However, when teleporting out from primeval garden, I saw my XP bar filling up all green. What happened I thought a bit excited. Did I some how fill my XP bar to 98%?! Oh noes, I had deleveled to 98% on previous level, loosing in total 16% on my 4 deaths. Ofc I got worried, angry and confused. Did I missklick the XP restoration 4 times? A mistake I have never done before, now 4 times in a row? Then I remembered checking my XP a few times to see what I had gained while waiting for the bosses to spawn etc. No, I must have klicked the right option... No worries I thought, the GMs are competent and fair people who will reallize that I have spend an average of 100euros per day, buying consummables like sayhas blessings, event boxes etc, and they will probably see that my LCoin disappeared during resurrection, and help me to recover my XP back. That prooved to be easier said then done. After describing the matter as stated above in a support ticket, this was the initial response I got: Not very satisfied with the answer, feeling like they did not really read the whole matter, I explained again that I know that there is an intended XP loss upon death, but there is also an intended XP recovery option that costs LCoin (80pcs per usage), that I believe I have pressed. the response was as follows: Again I responded with the cost of ressurection, vs the cost of gaining 16% at level 85. Explaining that I lost a lot of time and some money with the loss of this XP bug. I asked them to please reffer the ticket to a higher GM tier if it exists... This was the final response of the matter: During the period of mailing back and forth, I used hero chat to see if others have had the same issue. And confirmed from a few other sources that in primeval garden, they had lost XP even though pressing the correct option to regain 100% XP. During our last visit to primeval garden another clanmember had the same bug, loosing a whopping 22%... How I see the matter is: Apparently the GMs sees the bug, as they did not deny that I had pressed the 100% XP loss reovery option. However they can not restore the XP, or the items that I had payed with money for and consummed to gain the said XP. This is very worrying, that the GMs, Game Masters, do not have the power to add XP to a specific character. Nor do they reimburse the consummables needed to gain that XP, or even the LCoins that I uses to get the 100% XP recovery. How can this game function properly with Game Masters having no power? If you have had identical issues, please contine this post with writing what have happend to you and your character. Hoping for resolution, Jakob/Bajs You act like "everyone will just be a sucker and click the take my money option". This is not the case for the MAJORITY of gamers. They simply know better and will not allow companies to manipulate them in such a manner. What you are doing is harmful to the entire gaming genre and yourself. What do you think that money is even going towards anyway? Lineage II has been dead for over a decade. Newer games are releasing actual content on a regular basis. I would ask you to think more carefully about your spending practices and the long term consquences. Do you want more players? More content? Better Content? More game development instead of marketing? Link to comment Share on other sites More sharing options...
Nausea Posted November 1, 2021 Author Share Posted November 1, 2021 Eh, I only want my XP back, that I payed for. Link to comment Share on other sites More sharing options...
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