Sunshine
-
Posts
222 -
Joined
-
Last visited
-
Days Won
12
Posts posted by Sunshine
-
-
Game servers will be down for maintenance beginning Wednesday, September 8, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours and 45 minutes.
With this maintenance:
- Back to School sale will continue for one week!
- The Summer Hot Time event will continue for one week!
-
Game servers will be down for maintenance beginning Wednesday, September 8, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours and 45 minutes.
With this maintenance:
- The Artifact promotion will continue for one week!
- Back to School sale will continue for one week!
- The Summer Hot Time event will continue for one week!
-
1
-
Greetings Adventurers!
Game servers will be down for maintenance beginning Wednesday, September 8, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 4 hours 45 minutes.
With this maintenance:
-
Orc Fortress content update will go live!
- Orc Fortress Siege
- 3v3 World Olympiad (Cross-Server)
- Forgotten Primeval Garden World Hunting Zone (Cross-Server)
- Sanctum of Spirits (Clan Raid)
-
Store Update
- Celebration Kits have been added to the L2 Store for two weeks!
- Aden Talisman Enchant Package and Forgotten Primeval Garden Recharge Stone have been permanently added to L2 Store.
- Devianne’s Challenge Event will start for three weeks! (More Info Here)
-
The Bandit Stronghold Clan Raid event will continue for one week!
- The free Clan Raid Preparation Kit coupon code will expire next week on 9/17.
- The Special HP Recovery Potion (Time-limited) will be deleted on 9/15!
- Why Burn rankings event rewards will be distributed! Please check your character warehouse for your rewards!
- Attendance checklist event will continue for one week!
- Reinforcement Kit II will no longer be available in the L2 Store!
- The Newbie Growth Kit and Aden Welcome Kit will be removed from the L2 Store next week on 9/15.
-
Orc Fortress content update will go live!
-
4 hours ago, Blitzknight said:
Sunshine,
Thanks for taking the time to respond! The ticket ID: #23748744
Okay, escalating this up for you to see what the status is.
-
On 8/31/2021 at 2:37 PM, gorgioarman1 said:
i pressed download and started downloading the nc launcher 2 it finished but only blade and soul was in there
On 8/31/2021 at 4:34 PM, tomamammon said:+1
On 8/31/2021 at 4:52 PM, consort said:could be related to the fact that i have not been
able to get past the server screen for over an hour.
i have an alt in game, but can't box anything new.
Lineage II, Lineage II Classic, and Lineage Aden are only available to North America, South America, and Oceania. Please be sure you're connected to the correct region.
-
5 hours ago, Maraalo said:
Something similar happens to us and I have already communicated it without an answer
We can enter the game with them, but:
1-We cannot log into the forum with other accounts, ( just this ... at the moment), or send a ticket
When trying to log in, I write the name of the account and the pass and .... nothing....return to the initial screen
2-We cannot create new accounts or if one is created, it is immediately blocked (even without create the character in the game)
"due to souspicious activity, this account has been locked"
We have tested from different computers and with different browsers with the same result
Not long ago, we lost an account under the same suspicion, (just for using the automatic hunting system ...), losing characters in Live (*) and Classic
A week ago, they blocked two Aden accounts, which were thankfully returnedCould you inform what is happening?
(*)one of those characters was the leader of a clan, so we cannot remove the items stored in the clan ware ...
TYIn case you miss it in the other Lineage II forums, it's recommended that you put in a Customer Support ticket. If you can't reach Support through the normal process through your Account Management page, you'll have to email them directly at support@lineage2.com. Give them as much details as you can, and they should be able to guide you.
-
Since we're not longer seeing reports of any issues with latency or server crashes, and compensation for the extensive issues experienced on Blackbird was delivered with the September 1 maintenance, I'm closing this thread now.
Please feel free to report any further issues with lag/latency/crashes in a new thread.
Thank you!
-
Since we're not longer seeing reports of any issues with latency or server crashes, and compensation for the extensive issues experienced on Blackbird was delivered with the September 1 maintenance, I'm closing this thread now.
Please feel free to report any further issues with lag/latency/crashes in a new thread.
Thank you!
-
On 9/1/2021 at 4:04 AM, Maraalo said:
Good day
We have a problem with the accounts
We can enter the game with them, but:
1-We cannot log into the forum with other accounts, or send a ticket
When trying to log in, I write the name of the account and the pass and .... nothing....return to the initial screen
2-We cannot create new accounts or if one is created, it is immediately blocked (even without create the character in the game)
"due to souspicious activity, this account has been locked"
Not long ago, we lost an account under the same suspicion, (just for using the automatic hunting system ...), losing characters in Live and Classic
A week ago, they blocked two Aden accounts, which were thankfully returnedCould you inform what is happening?
TYUnfortunately, since we don't have access to your account from here, you'll have to put in a Customer Support ticket. If you can't reach Support through the normal process through your Account Management page, you'll have to email them directly at support@lineage2.com. Give them as much details as you can, and they should be able to guide you.
-
8 hours ago, Blitzknight said:
Greetings all.
So I placed a ticket into customer support, reported that my character on Aden has been "temporary banned" randomly. They confirmed this was a bug, but there is no "work around" for this bug, and I must just sit here and monitor the forums until a fix is made. Additionally, I asked the GM if they could just move my main character's stuff on the account to a new character, or what else am I supposed to do when my main character is inaccessible. After asking about compensation (I just wanted the daily claim item, so I could reach the full 30 day prize, since this bug is no fault of my own), but the GM basically responded that I'm an "idiot" for suggesting such, without actually using those words.
I do not see any fix on the forums currently. This is week number 2 of waiting. On what earth is having a character stuck in limbo due to an in game bug acceptable? Please help me either move all my items off of that inaccessible character to a new one or fix this bug.
Thanks.
Would you have your ticket number handy so we can get some more details?
-
Greetings Adventurers!
Game servers will be down for maintenance beginning Wednesday, September 1, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours 15 minutes.
With this maintenance:
-
The Bandit Stronghold Clan Raid event will start for two weeks!
- Claim your FREE Clan Raid Preparation Kit coupon code before it expires on 9/17.
-
The Candy Hunt event will end!
- All candy event related items and rewards will be deleted!
- The Raid Master event will end!
- Why Burn rankings event will end! The results will be announced next week and rewards will also be distributed on 9/8!
- Attendance checklist event will continue for two weeks!
- The Aden Deluxe Pack will be removed from the shop on September 2 at 8:00 AM PT.
- Reinforcement Kit II will remain in the store for one week!
- Fixed an issue that was causing the servers to crash.
- A compensation bundle of items for the Blackbird server latency issues will be inserted into the character warehouses of all characters created before the 9/1 maintenance:
Item Name
Description
Transcendent Dungeon Extra Pass x7
Double-click to get an extra pass to a Transcendent Dungeon. Note, can be used once a day outside of instance zones. Can only be used when the instance zone is on cooldown.
Magic Lamp Acceleration Potion x5
The following effects are applied when used <Use Effect> Magic Lamp Gauge Recharge Speed +20% - Duration: 60 minutes - Cooldown: 1 minute
Spirit Ore x2000
Consumed when using some skills.
Sayha's Storm Lv. 3 x30
The following effects are applied when used <Use Effect> Sayha's Grace Consumption +100% XP Gain +200% SP Gain +200% - Duration: 20 minutes - Cooldown: 1 minute - Buff remains at death (Use when Sayha's Grace is higher than 35,000 Points)
My Teleport Scroll x30
This consumable item allows you to magically transport yourself to a specific location.
-
1
-
2
-
The Bandit Stronghold Clan Raid event will start for two weeks!
-
7 hours ago, Encjon said:
i found a solution for this, you need lower than 70/94 ( in my case round about 60% ) item slot space, than you can get the lcoins
Confirming that any issue in collecting from the Dimensional Merchant is present due to weight and not having enough inventory space to claim the item. You can still collect but you'll have to store some stuff in your warehouse first.
-
This is a first that I'm aware of. Did you already reach out to Customer Support?
-
9 hours ago, mcbinladen said:
sugestion, if you stay dead for too long gets disconnected, it will free slots to other players connect.
being afk and dead means not playing for me.
We implemented this on Friday: https://forums.lineage2.com/topic/22721-aden-server-maintenance-august-27-2021/
-
16 hours ago, DisplayFoFUn said:
What's your ticket number? I'll try to follow up with them on the details.
-
20 hours ago, Ruby said:
@SunshineWas the compensation a lie? Still nothing and it's been a while, is this a priority?
It was not a lie, and our priority is ensuring that all the servers are operating as intended before compensation is given.
16 hours ago, PrisonMike said:@Sunshinewhen will we see the compensation for blackbird server?
I don't have a date on that but it's being planned and will be finalized once the servers are stable.
-
9 hours ago, Covid19dGR said:
Dear laki,
Your last purchase attempt O202108262910128 was caught in our general security checks and purchase limits. This recent attempt is currently under review and you will receive a follow-up notification via email when the transaction is processed.
Although not typical, depending on sales volume and individual purchase reviews, this review may take up to 12 hours to complete.
Sincerely,
The NCSOFT Team >>> i have NCOIN who is my ncoin i have pay ???????????It it's been 12 hours and you still haven't received your item, then you'll need to reach out to Customer Support directly. I also updated your title for clarity.
-
Greetings Adventurers!
Game servers will be down for maintenance beginning Friday, August 27, 2021 at 1:30 p.m. PDT / 3:30 p.m. CDT / 4:30 p.m. EDT / 10:30 p.m. GMT+2.
There will be no downtime for this maintenance but players will need to update their client.
With this maintenance:
-
Adding a timer to kick AFK players who have been dead for 60 minutes
- Players will receive a standard disconnection message after they have been dead for 60 minutes
-
2
-
Adding a timer to kick AFK players who have been dead for 60 minutes
-
1 hour ago, Hippalous said:
Since the last topic got deleted, I just want to ask everyone: when it's stated that you can use up to 10 accounts on Aden, is it not reasonable to want your accounts to work smoothly, without fear that either of them is gonna get locked out, hindering all of your accounts at the same time? It's clear, that there are more people who face these locks and there is absolutely no explaination given as to why it happens. At this point it feels almost like targeted harassment by the automated system, that keeps on locking us out. It's very frustrating and stressful to think, that all of your progress can be locked and it seems that no one even cares about it.
It got removed because you're talking about account issues which need to be escalated to Customer Support, and they can explain why your account(s), in particular, are being locked. I'm locking this thread now as a reminder to continue to follow the forums Code of Conduct.
-
2 minutes ago, 3APA3A said:
Hi!
After restart of the server no adena drop (with sayha)
Can you give us more details? What server, where you are hunting, what level you are, etc.?
-
A number of people have been asking about us extending the Attendance Checklist Event. We're currently considering it, and will update more when we have details.
-
6 minutes ago, YoukuAesir said:
Extending the Attendance Event is currently being considered. We'll update you when we have more information about it.
-
4
-
-
1 hour ago, LophTa said:
Good morning, I play on blackbird, and because of server problems we suffered for days.
Once this problem has been overcome, I come here to question something that was commented on in the heat of the situation, the so-called "compensation" for us server players. Is there any news regarding this?
Please, I will be waiting for an answer.
The issues we're seeing continue to persist. We intend to compensate, but until the issue is fully resolved we're on hold for the compensation package.
-
10 minutes ago, LeveL_PL4YS said:
Because of DOWN, we want gifts of apology.
We were farming, happy, and Server Down.
I want apologetic reward. Just like in other MMORPGs. The GM's Gift, Apology Gift.
We're working on a compensation package and will let you know what it is as soon as all issues are resolved.
-
4
-
auto hunt question
in Player to Player Support
Posted
Since this isn't a bug, I'm moving to Player to Player support.