Sunshine
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Posts
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Posts posted by Sunshine
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Hey Everyone -
Maintenance has been completed and logins for all services are now available. Thank you for your patience.
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Hey Everyone -
Maintenance has been completed and logins for all services are now available. Thank you for your patience.
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Maintenance has been completed and Blackbird and logins for all services are now available. Thank you for your patience.
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Hello All,
Game login server will be unavailable for 1 hour starting around at 10:30 a.m. PDT / 7:30 p.m. GMT+2 as we continue to address an issue with Aden's Blackbird server. If you're in game, you should not be affected but if you disconnect, you will not be able to login until Aden Emergency Maintenance is complete.
Thank you!
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Hello All,
Game login server will be unavailable for 1 hour starting around at 10:30 a.m. PDT / 7:30 p.m. GMT+2 as we continue to address an issue with Aden's Blackbird server. If you're in game, you should not be affected but if you disconnect, you will not be able to login until Aden Emergency Maintenance is complete.
Thank you!
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Hey Everyone -
We have another emergency maintenance: https://forums.lineage2.com/topic/22557-emergency-maintenance-august-20-2021/
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Hey Everyone -
We will be bringing Blackbird Server down for maintenance beginning Friday, August 20, 2021 at 10:00 a.m. PDT / 1:00 p.m. CDT / 2:00 p.m. EDT / 8:00 p.m. GMT+2 and it will be unavailable for approximately 1 hour 30 minutes.
Logins for Elcadia Server will be brought down halfway through this maintenance for further testing.
Thank you!
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11 minutes ago, RandomEnchanter said:
mobs in blackbird are gone .... lol
10 minutes ago, zbad said:yea no mobs spawning now
Thanks for the reports. Please submit tickets to Customer Support so they can grab as much information from you as possible like zone, etc.. Thank you!
https://support.lineage2.com/ -
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18 minutes ago, Noxxy said:
i have been with the problem for 2 months i thounght it was normal now that i want to buy ncoin i had to create another account just to send and mail since the main one i can not even enter the forum
Reach out to Customer Support and they should be able to help you: https://support.lineage2.com/
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Just now, FoToMoTo said:
Unfortunately lag is back
looks like again DB queue issue 
Okay, thank you! I'm escalating.
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37 minutes ago, WhiteLion said:
@SunshineThank you guys for a hard work - much appreciated, but if problem is solved does that mean we can wait for support ticket review and items to be recovered, that was lost due to server tech. issues.
Thank you in advance for response.
Thanks @WhiteLion, we appreciate the appreciation. As far as I'm aware, CS is still working on tickets since they have received an increases volume. If you don't hear from them in another 24 hours, you can update your ticket.
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Just now, FoToMoTo said:
Can you share with us if you find any solution for terrible item/npc lags we have?
We think we found it and that's the purpose of the unscheduled maintenance.
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@WhiteLionIf you continue to spam the channels, I will put you on time out. Thanks.
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Hey Everyone -
We're performing maintenance in 30 minutes to address the lag issue: https://forums.lineage2.com/topic/22530-emergency-maintenance-thursday-august-19-2021/
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Hey Everyone -
We're performing maintenance in 30 minutes to address the lag issue: https://forums.lineage2.com/topic/22530-emergency-maintenance-thursday-august-19-2021/
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Hey Everyone -
We will be bringing Blackbird Server down for maintenance beginning Thursday, August 19, 2021 at 11:30 a.m. PDT / 2:30 p.m. CDT / 3:30 p.m. EDT / 9:30 p.m. GMT+2 and it will be unavailable for approximately 2 hours.
Logins for Elcadia will be down at the halfway point, for approximately an hour.
Thanks for your patience!
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21 minutes ago, eichy said:
Hello,
when they can have a solution why playing this way is impossible large number of us have made strong purchases of nccoins and in return what we get is a server that can not be played. I ask them when I can play normally so as not to waste time now and come back when it is solved
I'll update you as soon as I have information to update you with.
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2 minutes ago, TheBride said:
now delay is closer to 15 seconds
18 minutes ago, TheBride said:About a 7 second delay right now. How long ago was restart/crash?
These are helpful, thank you! I'm updating the team as I see these kinds of posts.
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24 minutes ago, GodKiller said:
Hi @Sunshine... I see people BEGGING for you to limit the number of acc per PC since before launch, but you don't give us an answer about that, the discomfort with this is unanimous, please tell us that at least this is being discussed?
Player concern has been escalated, but unfortunately limiting clients is not as easy as people think. Doing so would impact Classic as well. Also, keep in mind that the issue is isolated on Blackbird and is not impacting Elcadia.
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42 minutes ago, TheBride said:
You would think a decent company with decent employees would be depositing extra passes and potions in players accounts for the inconvenience. Has anyone here gotten anything yet?
As I said in this post, we will be compensating once the issue is resolved. And when I know more, I'll outline those details in a new post.
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7 minutes ago, MinoltaPro said:
Don't expect anything. They replied to my ticket saying ,, "They will forward my ticket to QA team".
That is not QA team's job. Anyway, I replied but there is no further feedback. I advise you to drop your expectation
By the way, Coisa.. You can guess who I am
I am about to join you guys. Thanks for teaching me about this game.
It may not be their job, but your information is helpful to QA to test any issue.
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1 minute ago, Coisa said:
@Sunshine Hello, server goes down when i was doing trascendent, please look foward to my ticket, we are in hurry on exp
Your request (23748255: Server down during Trascendent instance)
Heya @Coisathis issue is impacting everyone on Blackbird, and we're seeing a large number of CS tickets in the queue. I'm sure they will get to yours as soon as they are able. Thank you!
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Locking this thread now to keep all feedback about the Blackbird lag directed in one place.
looks like again DB queue issue 
I am about to join you guys. Thanks for teaching me about this game.
Server Lag [MERGED]
in Archive
Posted
Hey Everyone -
Blackbird is back online, and logins for our other services are not open. Feel free to get into Aden now; thanks for your patience.