Sunshine

Just use this thread for all reports of lag/server down. If we need a server-specific thread, I'll create one from community-created threads.

I'm not sure if this is possible, but I can certainly make the request.

Game servers will be down for maintenance beginning Wednesday, August 25, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours and 15 minutes. With this maintenance: Back to School sale starts for three weeks! The Summer Hot Time event will start for three weeks! The Ancient Cloaks promotion continues for one week! Summer Watermelon Bash event will continue for one week! All Watermelon event related items will be deleted next week on 9/1! The Marvelous Mermaid Chests will be deleted.

Game servers will be down for maintenance beginning Wednesday, August 25, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours and 15 minutes. With this maintenance: Back to School sale starts for three weeks! The Summer Hot Time event will start for three weeks! The Ancient Cloaks promotion continues for one week! Summer Watermelon Bash event will continue for one week! All Watermelon event related items will be deleted next week on 9/1! The Marvelous Mermaid Chests will be deleted.

Greetings Adventurers! Game servers will be down for maintenance beginning Wednesday, August 25, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours 15 minutes. With this maintenance: The availability of the Aden Deluxe Pack has been extended an additional week. You have until 8:00 am (Pacific Time) on September 2 to become the proud owner of a Black Strider mount! Details here: https://www.lineage2.com/shop/aden-launch-packs Candy Hunt event will continue for one week! All candy event related items and rewards will be deleted next week on 9/1! The Raid Master event will continue for one week! Why Burn rankings event will continue for one week! Attendance checklist event will continue for three weeks! The free Reinforcement Kit will be removed from the L2 Store. Reinforcement Kit II will be added to the L2 Store for two weeks! Additional fixes have been implemented to further reduce latency. The daily free resurrection penalty for the Blackbird server will default back to 2 free resurrections daily. Fixed an issue where the L2 Coin search in the L2 Coin shop was not functioning properly. The following chat restrictions will be implemented for the Elcadia server: General Chat (White) – Lv. 25 Whispers (Pink) – Lv. 25 Shout (Orange) – Lv. 50 Trade (Light Pink) – Lv. 50

Okay, having the team look into it. Update: We looked at it and the items are dropping as intended. They're not meant to be easy, and my best advice is to keep farming.

It's not ALL raid bosses, and you have to defeat the boss within 5 minutes. More details on what you can expect are in the article: https://www.lineage2.com/news/raid-master-preview

Because our Platform team performs maintenance across multiple titles outside of Lineage II, delaying server maintenance will probably not be possible. I'll float the rest of your idea up the chain—no promises that it will be implemented though.

Macros are not auto. If in your case, that's not the issue, please open a Customer Support ticket and they'll be able to help: https://support.lineage2.com/

I can't promise the outcome, but if you reach out to Customer Support and ask they'll be able to give you more information: https://support.lineage2.com/

Your best bet would be to go through Customer Support. They might be able to see your game logs, but I'm not sure if the logs get down to the specifics. CS would be able to give you advice as to what happened: https://support.lineage2.com/

Hey Everyone - We are very aware of the intermittent outages on Blackbird. I know this is frustrating, but I don't have a status update at this time. I'm doing my best to get you one, and I'll be sure to let you all know as I have information.

Hey @zakex- We understand your frustration, and we're doing our best to get a status update on the situation. I'll update this thread when I have that information: https://forums.lineage2.com/topic/22573-status-update-for-blackbird-server-latency-issues/ In the meantime, I'm going to lock this one up, and redirect anyone to the thread I linked so that I can keep all feedback in one place for me to escalate. Thank you!

This is the thread that will have the answer when I have the answer.

Good to know. For now, keep clear of Transcendent Dungeons until the lag issue is fixed. I know it's not ideal, and it messes with your progression, but it's the only option at the moment. This is not ideal, and definitely not intentional. We don't have a ton of info about what the compensation will be, and I make no promises apart from making sure to keep the team updated so that everyone feels good about it. So, if it were me (and it is because my main is on Blackbird), until the issue is resolved, don't do anything that will cost you pots. It's not ideal, I know, but for now it helps. First, your English is epic, so never apologize for it. Second, thank you. I know I'm new around these parts, but I'm not new to launching MMO's. There's always some issue that keeps players from playing. If you know me, you'll know that keeping players happily playing is my personal motto. If crafting is costing you mats because of latency, then for now, try if possible to refrain from crafting. It's not the best, but it's the best I have at the moment. That all being said, we're doing a lot of talks about solutions here, and will continue to do so until we figure out exactly what is going on with Blackbird.

Thank you so much, @WhiteLion-- it's understandably frustrating to not have a ton of info, but I do assure you that the Devs are actively working hard to resolve the issue, and I'm trying hard to get as much info as I can share.

For now, I can't personally offer you workarounds, but I did update the community here and we are working at trying to find a fix. This is an understandably frustrating situation all around and we're doing our best. I ask that you keep letting me know what's happening in the thread I link in the update post, and I'll keep escalating everything up the chain.

Hey Everyone - We fully understand that the experience on Blackbird has been truly frustrating. There is no clear resolution at this time, but I wanted to make sure that I update you before the weekend. We have been working no-stop with our Development team to find different solutions and fixes and will continue to work on the issue over the weekend and try to make adjustments without downtime. At this time, I ask that you continue to update us with any latency reports in this ongoing thread where I'm actively escalating player experience and sentiment. Last, I see a fair number of questions about compensation, and it will happen, but after we fully resolve the issue. Thank you so much for your time and your patience as we continue to address this issue. Sunshine

I'm doing my best to get some sort of update for you before the weekend.

Unfortunately not, @Exee- I turned off PM's since they were being heavily abused. If you post here, and tag me, I'm pretty responsive during my shift.

Honestly, I'm unsure, but I'll let the team know of this finding. Thanks for the offering of information. I really appreciate it I'm sorry, I misunderstood. So the issue with Blackbird is isolated on that server, and we're trying to find the reason for that to be honest. We're not seeing the same issues present themselves on Elcadia.

You're saying lag is experienced with NPC's, not with items? Only reason I ask, is we have some players also reporting lag continuing on items as well.

I'm seeing all the reports of the delays and escalated once again. Thanks everyone for updating the thread.

We are working on it but need to stabilize the server first. When I have information, I'll make sure you all know.