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Sunshine

L2 Team
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Everything posted by Sunshine

  1. Since this isn't a bug, I'm moving to Player to Player support.
  2. Game servers will be down for maintenance beginning Wednesday, September 8, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours and 45 minutes. With this maintenance: Back to School sale will continue for one week! The Summer Hot Time event will continue for one week!
  3. Game servers will be down for maintenance beginning Wednesday, September 8, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours and 45 minutes. With this maintenance: The Artifact promotion will continue for one week! Back to School sale will continue for one week! The Summer Hot Time event will continue for one week!
  4. Greetings Adventurers! Game servers will be down for maintenance beginning Wednesday, September 8, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 4 hours 45 minutes. With this maintenance: Orc Fortress content update will go live! Orc Fortress Siege 3v3 World Olympiad (Cross-Server) Forgotten Primeval Garden World Hunting Zone (Cross-Server) Sanctum of Spirits (Clan Raid) Store Update Celebration Kits have been added to the L2 Store for two weeks! Aden Talisman Enchant Package and Forgotten Primeval Garden Recharge Stone have been permanently added to L2 Store. Devianne’s Challenge Event will start for three weeks! (More Info Here) The Bandit Stronghold Clan Raid event will continue for one week! The free Clan Raid Preparation Kit coupon code will expire next week on 9/17. The Special HP Recovery Potion (Time-limited) will be deleted on 9/15! Why Burn rankings event rewards will be distributed! Please check your character warehouse for your rewards! Attendance checklist event will continue for one week! Reinforcement Kit II will no longer be available in the L2 Store! The Newbie Growth Kit and Aden Welcome Kit will be removed from the L2 Store next week on 9/15.
  5. Okay, escalating this up for you to see what the status is.
  6. Lineage II, Lineage II Classic, and Lineage Aden are only available to North America, South America, and Oceania. Please be sure you're connected to the correct region.
  7. In case you miss it in the other Lineage II forums, it's recommended that you put in a Customer Support ticket. If you can't reach Support through the normal process through your Account Management page, you'll have to email them directly at support@lineage2.com. Give them as much details as you can, and they should be able to guide you.
  8. Since we're not longer seeing reports of any issues with latency or server crashes, and compensation for the extensive issues experienced on Blackbird was delivered with the September 1 maintenance, I'm closing this thread now. Please feel free to report any further issues with lag/latency/crashes in a new thread. Thank you!
  9. Since we're not longer seeing reports of any issues with latency or server crashes, and compensation for the extensive issues experienced on Blackbird was delivered with the September 1 maintenance, I'm closing this thread now. Please feel free to report any further issues with lag/latency/crashes in a new thread. Thank you!
  10. Unfortunately, since we don't have access to your account from here, you'll have to put in a Customer Support ticket. If you can't reach Support through the normal process through your Account Management page, you'll have to email them directly at support@lineage2.com. Give them as much details as you can, and they should be able to guide you.
  11. Would you have your ticket number handy so we can get some more details?
  12. Greetings Adventurers! Game servers will be down for maintenance beginning Wednesday, September 1, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours 15 minutes. With this maintenance: The Bandit Stronghold Clan Raid event will start for two weeks! Claim your FREE Clan Raid Preparation Kit coupon code before it expires on 9/17. The Candy Hunt event will end! All candy event related items and rewards will be deleted! The Raid Master event will end! Why Burn rankings event will end! The results will be announced next week and rewards will also be distributed on 9/8! Attendance checklist event will continue for two weeks! The Aden Deluxe Pack will be removed from the shop on September 2 at 8:00 AM PT. Reinforcement Kit II will remain in the store for one week! Fixed an issue that was causing the servers to crash. A compensation bundle of items for the Blackbird server latency issues will be inserted into the character warehouses of all characters created before the 9/1 maintenance: Item Name Description Transcendent Dungeon Extra Pass x7 Double-click to get an extra pass to a Transcendent Dungeon. Note, can be used once a day outside of instance zones. Can only be used when the instance zone is on cooldown. Magic Lamp Acceleration Potion x5 The following effects are applied when used <Use Effect> Magic Lamp Gauge Recharge Speed +20% - Duration: 60 minutes - Cooldown: 1 minute Spirit Ore x2000 Consumed when using some skills. Sayha's Storm Lv. 3 x30 The following effects are applied when used <Use Effect> Sayha's Grace Consumption +100% XP Gain +200% SP Gain +200% - Duration: 20 minutes - Cooldown: 1 minute - Buff remains at death (Use when Sayha's Grace is higher than 35,000 Points) My Teleport Scroll x30 This consumable item allows you to magically transport yourself to a specific location.
  13. Confirming that any issue in collecting from the Dimensional Merchant is present due to weight and not having enough inventory space to claim the item. You can still collect but you'll have to store some stuff in your warehouse first.
  14. This is a first that I'm aware of. Did you already reach out to Customer Support?
  15. We implemented this on Friday: https://forums.lineage2.com/topic/22721-aden-server-maintenance-august-27-2021/
  16. What's your ticket number? I'll try to follow up with them on the details.
  17. It was not a lie, and our priority is ensuring that all the servers are operating as intended before compensation is given. I don't have a date on that but it's being planned and will be finalized once the servers are stable.
  18. It it's been 12 hours and you still haven't received your item, then you'll need to reach out to Customer Support directly. I also updated your title for clarity.
  19. Greetings Adventurers! Game servers will be down for maintenance beginning Friday, August 27, 2021 at 1:30 p.m. PDT / 3:30 p.m. CDT / 4:30 p.m. EDT / 10:30 p.m. GMT+2. There will be no downtime for this maintenance but players will need to update their client. With this maintenance: Adding a timer to kick AFK players who have been dead for 60 minutes Players will receive a standard disconnection message after they have been dead for 60 minutes
  20. It got removed because you're talking about account issues which need to be escalated to Customer Support, and they can explain why your account(s), in particular, are being locked. I'm locking this thread now as a reminder to continue to follow the forums Code of Conduct.
  21. Can you give us more details? What server, where you are hunting, what level you are, etc.?
  22. A number of people have been asking about us extending the Attendance Checklist Event. We're currently considering it, and will update more when we have details.
  23. Extending the Attendance Event is currently being considered. We'll update you when we have more information about it.
  24. The issues we're seeing continue to persist. We intend to compensate, but until the issue is fully resolved we're on hold for the compensation package.
  25. We're working on a compensation package and will let you know what it is as soon as all issues are resolved.
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