Sunshine

We're aware and doing everything we can to address the issue. You can see updates and give your feedback here: https://forums.lineage2.com/topic/22516-blackbird-only-ongoing-server-lag-issue-august-18-2021/

Compensation will happen and we will let you know that that is once we resolve the issue. Thank you. I'm doing my best to get information and tell you what I know when I know it. Very well said. As much as the Devs (and mostly me) would love to snap our fingers and instantly know what needs to be fixed, that's not always the case with servers. Sometimes you fix one thing, and then bring the server back only to see that it broke a few other things. I know that the team is working hard to find the issue and resolve it as soon as possible.

Thanks for the heads up; we're aware and trying to troubleshoot.

I'll escalate this up to CS, but you can also appeal if you so wish. I'll change the title of the thread since it gives a false impression.

Thank you--we're aware of the issue and actively trying to fix. More details on what is being impacted specifically is here: https://forums.lineage2.com/topic/22516-blackbird-only-ongoing-server-lag-issue-august-18-2021/

Hello Adventurers, We understand that players are experiencing lag occurring with the following item-related functions: Item Usage (Opening or clicking on items in inventory) Auto-HP Potion Usage Special Crafting Items Opening Mail Box Enchanting Items Retrieving Items from Warehouse Our team remains on top of the issue, actively working with the Devs to resolve the issue. Still, you may continue to experience some or all of the issues above until this issue is fully resolved, at which time we'll discuss any compensation. We appreciate your continued patience, and thank you for bearing with us!

I have seen all your posts...all 8 of them. While we wait for more word, the best I can tell you is to reach out to Customer Support to see if they can refund you for any timed items that you purchased from the L2 Store.

Hey Everyone - We're still working hard to lock down and resolve the issue, which is our chief priority, but there isn't an update at this time. I will continue to reach out to the various teams working at fixing the lag, and get back to you when I have more information to share.

We are aware and we are doing our best to fix the issue. As soon as I have more information, I can update you.

It is for sure our top priority right now and is currently under active investigation. As I know more information, I'll keep you update in this thread: https://forums.lineage2.com/topic/22501-concludedblackbird-server-only-maintenance-wednesday-august-18-2021/

Nope, but when we do have information to share, we'll let you know.

We're still seeing lag issues on the Blackbird server if you're on that one. We're still investigating and will update with more information when we have it.

We're aware and investigating now. I'll update this thread when I have more information to share: https://forums.lineage2.com/topic/22501-concludedblackbird-server-only-maintenance-wednesday-august-18-2021/

We're seeing more reports. We're investigating on our end for the cause, and we'll update with information when we know more.

Blackbird server is now open, and you're free to log in again. Thanks for your patience!

If you're on Blackbird, there is noticeable lag that we are addressing now with a server restart. What you're noticing with potion regen lag could be associated. Let us know if it continues after Blackbird comes back online.

Hey Everyone - To address the server lag, we're bringing Blackbird down for a restart in about 30 minutes. More details here: https://forums.lineage2.com/topic/22501-blackbird-server-only-maintenance-wednesday-august-18-2021/

Hey Everyone - We're restarting the Blackbird Server beginning Wednesday, August 18, 2021 at 11 a.m. PDT / 2 p.m. CDT / 3 p.m. EDT / 9 p.m. GMT+2 and it will be unavailable for approximately 30 minutes. Thanks for your patience!

Greetings Adventurers! Game servers will be down for maintenance beginning Wednesday, August 18, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours 15 minutes. With this maintenance: Candy Hunt event will start for two weeks! Claim a free Sayha’s Spirit Kit in the L2 Store The Raid Master event will continue for two weeks! Why Burn rankings event will continue two weeks! Attendance checklist event will continue for four weeks! The free Reinforcement Kit will be available in the L2 Store for one more week! The Grace Potion you receive from hunting monsters will be deleted as part of the weekly deletion for this item. Please use up any remaining potions before the maintenance begins.

It could be that your purchase triggered a fraud alert, and the Fraud Team has to manually investigate/review/approve. Reach out to Customer Support in case there's any other impacting issue: https://support.lineage2.com/ or through email at support@lineage2.com.

Thanks for letting us know. If you haven't put in a ticket, please do, and the more details the better--especially where you're at in the game (instance/zone/etc.) so that we can narrow it down.

Thanks everyone. For those that didn't put in a ticket, please do. This helps us keep track of these issues.

PM's are turned off (peeps be abusing it ) but if you drop your ticket number here, I can escalate that.

I'll need your character names and server.

Hey all - thanks for the reports. While we're not seeing much on this, I'm asking about it now.