Sunshine

Hey Everyone - Blackbird is back online, and logins for our other services are not open. Feel free to get into Aden now; thanks for your patience.

Hey Everyone - Maintenance has been completed and logins for all services are now available. Thank you for your patience.

Hey Everyone - Maintenance has been completed and logins for all services are now available. Thank you for your patience.

Maintenance has been completed and Blackbird and logins for all services are now available. Thank you for your patience.

Hello All, Game login server will be unavailable for 1 hour starting around at 10:30 a.m. PDT / 7:30 p.m. GMT+2 as we continue to address an issue with Aden's Blackbird server. If you're in game, you should not be affected but if you disconnect, you will not be able to login until Aden Emergency Maintenance is complete. Thank you!

Hello All, Game login server will be unavailable for 1 hour starting around at 10:30 a.m. PDT / 7:30 p.m. GMT+2 as we continue to address an issue with Aden's Blackbird server. If you're in game, you should not be affected but if you disconnect, you will not be able to login until Aden Emergency Maintenance is complete. Thank you!

Hey Everyone - We have another emergency maintenance: https://forums.lineage2.com/topic/22557-emergency-maintenance-august-20-2021/

Hey Everyone - We will be bringing Blackbird Server down for maintenance beginning Friday, August 20, 2021 at 10:00 a.m. PDT / 1:00 p.m. CDT / 2:00 p.m. EDT / 8:00 p.m. GMT+2 and it will be unavailable for approximately 1 hour 30 minutes. Logins for Elcadia Server will be brought down halfway through this maintenance for further testing. Thank you!

Thanks for the reports. Please submit tickets to Customer Support so they can grab as much information from you as possible like zone, etc.. Thank you! https://support.lineage2.com/

We will try, but it's not likely. I promise that the teams are working hard to narrow down the exact issue.

Reach out to Customer Support and they should be able to help you: https://support.lineage2.com/

Okay, thank you! I'm escalating.

Thanks @WhiteLion, we appreciate the appreciation. As far as I'm aware, CS is still working on tickets since they have received an increases volume. If you don't hear from them in another 24 hours, you can update your ticket.

We think we found it and that's the purpose of the unscheduled maintenance.

@WhiteLionIf you continue to spam the channels, I will put you on time out. Thanks.

Hey Everyone - We're performing maintenance in 30 minutes to address the lag issue: https://forums.lineage2.com/topic/22530-emergency-maintenance-thursday-august-19-2021/

Hey Everyone - We're performing maintenance in 30 minutes to address the lag issue: https://forums.lineage2.com/topic/22530-emergency-maintenance-thursday-august-19-2021/

Hey Everyone - We will be bringing Blackbird Server down for maintenance beginning Thursday, August 19, 2021 at 11:30 a.m. PDT / 2:30 p.m. CDT / 3:30 p.m. EDT / 9:30 p.m. GMT+2 and it will be unavailable for approximately 2 hours. Logins for Elcadia will be down at the halfway point, for approximately an hour. Thanks for your patience!

I'll update you as soon as I have information to update you with.

These are helpful, thank you! I'm updating the team as I see these kinds of posts.

Player concern has been escalated, but unfortunately limiting clients is not as easy as people think. Doing so would impact Classic as well. Also, keep in mind that the issue is isolated on Blackbird and is not impacting Elcadia.

As I said in this post, we will be compensating once the issue is resolved. And when I know more, I'll outline those details in a new post.

It may not be their job, but your information is helpful to QA to test any issue.

Heya @Coisathis issue is impacting everyone on Blackbird, and we're seeing a large number of CS tickets in the queue. I'm sure they will get to yours as soon as they are able. Thank you!

Locking this thread now to keep all feedback about the Blackbird lag directed in one place.