It crashed and wasn't a planned maintenance. Bringing it up now!
We will be taking the Naia server down at 2:30 PM PDT to perform server optimizations. Apologies for the inconvenience!
1 minute ago, GameIsOver said:I thought that fix was received last week, and was supposed to be included in today's patch?
Just tested and only DD's (people who are hitting target NPC) are getting l2 coin, from what i can tell.
Part of the fix was to remove the killing blow requirement to receive L2 Coin and today's fix allows anyone who deals damage to receive L2 Coin. Next week will address the issue for characters who do not deal any damage.
2 minutes ago, SrtMarques said:Will we have any compensation for this disorder!?
Party Hunting Bonus was increased from 50% to 100% for the entire week instead of one day as compensation for the long downtime and AWS migration.
Please bare with us at this time as we are adjusting several settings to resolve delays on actions.
We are working on bringing up the Chronos server now.
We are investigating now! Thank you!
18 hours ago, Nevermind said:Thanks, but that is not what is broken.
What is broken is that party members who do not hit mobs at all (you know, supports, that's type of role in party - bishop, SE, EE, WC, etc) are not getting L2 coins.Before you broke it - every party member was randomly getting L2 Coins, not only those dealing damage.
I would appreciate if you could fix that.
Thanks in advance!
-NeverDwarf
We have another fix we received today for next week that addresses the issue where party members did not receive L2 Coins if they dealt zero damage.
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The servers are now up! Please let us know if you experience any unusual character delays.
The servers are now up! Please let us know if you experience any unusual character delays.
13 minutes ago, frankznbeanz said:login server is down
We are investigating now!
Issue with the login server should be resolved now!
1 hour ago, iHyperlite said:the way i read the event page, it states in order to participate in the event, you must be "at least level 99 and have Vitality available". those special settings are part of the event. the way i interpret this is that the bonus settings such as 1.2x mob xp/sp, double adena buff duration, etc, only activate if you have vitality. can you confirm/test this?
this would be very similar to how core functions with vitality.
i can test IoS2 later on the buff, but i assume you could quicker internally
Party Hunting Bonus is working and confirmed to be enabled at 50%.
The Vitality and Level 99 restriction only matters for receiving Alice's Lost Time items in the time limited hunting zones. Having zero Vitality does not affect the event bonuses for these zones.
6 minutes ago, Buldos said:Any news about l2coins distribution for party members? Or support classes still stay out of board?
We just received a fix today for the L2 Coin party distribution for next week.
23 minutes ago, L0RELEI said:Isle Of Stronghold adena buff is still 15 seconds instead of 30.
1 hour ago, KingNothing said:ISLE OF SOULS ADENA BUFF IS 15 SECONDS ONLY. ITS SUPPOSED TO BE 30SEG WITH DOUBLE TIME.
We are aware of the issue and it has already been reported to the Dev team. Thank You!
1 hour ago, jimakos said:Player that are in Field of Silence, are apearing in Crisis.
I saw one, pm'd him and he answered. I told him what he is doing here standing and he answered that he is in FOS and not crisis.
Then i went with another char in FOS and saw him with his party fighting to the sam spot.
Actualy when he used a skill like hide or something he apeared in crisis.
Now that i found your problem NC Soft, i appreciate a BIG gift from you.
We are investigating the issue now!
Servers are now up!
Servers are now up!
We'll get the time fixed in the announcement, apologies for that.
Red Libra is coming next month
54 minutes ago, Baniiii said:I play from an internet cafe DiscoveryArena and after I log into my account I see other peoples support tickets . I can make u a video or screen shot if you need just tell me.
Can you please contact support about this issue if you have not already?
Thank You!
1 hour ago, Draecke said:1+hr later so what's the status update here ? been trying to login chars for hours now..
The hotfix will be deployed within the next hour and will not require any downtime since it is a client update. More details will be posted shortly.
We received a hotfix from the Dev team that we are preparing now. Will have more updates shortly!
2 minutes ago, Y2J said:is not only aden, and yeah all this crap started for me once i ported to aden also and now it's instant dc.
We are investigating this issue immediately.
We are investigating the disconnects. Can you please submit a tech support ticket with your details to help us quickly resolve the issue?
We are investigating this issue.
We have had a ticket in with the dev team along with other regions for the issue with the party members not receiving L2 Coins. It is being reviewed again by the Dev team.
I have also added it to the known issues list.
22 minutes ago, Dawe said:Steps to reproduce:
1. Lauch the Client.
2. Once the new blue NC Logo will disappear, the ToS screen appears, with Accept / Decline buttons.
3. Press Enter ... nothing should happen.
4. Click on Accept button with the mouse... nothing should happen.
5. Click on Decline button with the mouse, exit the client.
6. Launch the Client again.
7. Once the ToS screen appears, click on Accept button with the mouse.... you should get past ToS normally.
7. You can use Enter, mouse... whatever you want to press the buttons normally.
I followed the same steps. I was able to use [Enter] to continue to server selection screen and then to the character selection screen.
Well done dcSOFT
in General Live Discussion
Posted
We are bringing both servers back up now and will be making some additional optimizations.