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Juji

L2 Team
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Posts posted by Juji

  1. 3 hours ago, Hlmawari said:

    Hello,i'm a little worried and i just wanted to know how do i apply the code if it is on my account panel control but i don't see anything to apply yet,is it coming when server appears while waiting to download the client?

    The code will be automatically applied to your NCSOFT Account which you will then be able to activate via the “Apply a Code” tab. You will not be able to apply it until you create your character on the Aden servers. It will appear for you when we open at 9:00 AM PDT.

  2. 11 hours ago, Azulas said:

    @Juji this answer i got from core admins

    Hello!

    Security systems of these games do not match. Unfortunately, it won't be possible to play both games at the same time. They cannot work together now, and it is not fixable.

    Respectfully, Anasta.

    Support agent.

     

    can this game be somehow adapted in the same way now,when you implemented that different antibot system the game was ruined.

    Sorry to hear that! We are not blocking their server with our anti-bot, so unless they change their mind on their system then you won't be able to play both games at the same time. ☹️

    • Thanks 1
    • Haha 1
  3. 22 hours ago, Mariee said:

    @Juji hello, there is a problem in your event description, the stage 3 give 2 cooler and not 1 ;) it's same as in Europe. I'm 100% sur, cause I got a big watermelon and 2 cooler from it :) 

     

    It is 2 Coolers not 1 for the Superior Watermelon (Lv. 3) , thanks for finding the typo. It will be corrected shortly on the website.

  4. 34 minutes ago, Casemonstro said:

    I repeat my question again, for you @Juji:
    I would like to know if there will be an update on the antbot system, since the bots are coming back.

    They came back, they are running a script to get a new item from the event. We see they're returning, will that change?

    Why don't they say that every drop goes straight to the bag? Would that help real players and make bots difficult? Something so simple, and why not implement?

    I cannot disclose full details about the anti-bot except that the new system is frequently updated.

    The item drops being auto-delivered into the inventory would require major development and would affect all regions. It is not as simple as you say.

    • Like 1
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  5. 11 hours ago, maverickgr said:

    I have downloaded the nc launcher 2 and when I open it the game comes out blade and soul ... of course you will put it in the launcher so we can download it ??

    You need to change your Region to North America in the login window for it to show L2 if only Blade & Soul is appearing for you in the Launcher.

    On 8/1/2021 at 12:45 PM, Azanathar said:

    There'll be another game to download on August 11? or the base game we have now ll do with some updates?

    It will be part of the same L2 client and there will be an update in the Launcher on August 11.

  6. 5 hours ago, Azulas said:

    Hi, does anyone else has problems to lounch both lineage clients for core and ncwest. After antibot was implemented i am unable to play core couse seems Frost security blocks this antibot and automatically disconects.

     

    Any solutions? If i run core client without ncwest client runs ok. If i turn on ncwest l2 core gets dc automatically

    I mentioned this on the maintenance thread from last week.

    We do not have any control over what other publisher security solutions can detect and block, so you will need to contact them regarding this issue.

  7. 3 hours ago, gags said:

    Is now there is a chance that after the buff you not getting reward 2 of my toons were sitting in town , only 1 of them get lara box?

    is it because i suppose to get team leader lara but once it is removed I'm not getting anything ?

    Is that the reason why im not getting laras box?

    @Juji @Hime

    You should get the Lara's Elite Gift after the buff expires. 

    If your buff expires while you are dead or teleporting, then you will not receive a gift box.

     

  8. 3 minutes ago, Anything said:

    In the past it used to work to have a exception for the lineage 2 folder for avast but that is not working now...

    Seems like this is also the issue i might be having but for sure turning off or uninstalling my antivirus is not a acceptable solution...
    @Juji @Hime @LIME

    If you are using a Virtual Machine, then you are probably getting blocked by GameGuard.

  9. 8 minutes ago, mpoutara said:

    I have done ALL OF IT but NOTHING happened!!!

    Error 620 always been there!!!

    I can not play even with one player!!!

    Tickets still UNANSWERED!!!

    Everybody knows that it's YOUR fault and not our Computers!!!

    FIX IT NOW / TAKE YOUR UPDATE BACK!!!

    W E    C A N T    P L A Y   ! ! ! 

    Are you using any kind of VM software or tool like NetLimiter?

  10. 1 hour ago, KillerDevil said:

    I can't log into core and naia at the same time, but does anyone else have this problem? do you mean that now we won't be able to play on both servers at the same time?

    33 minutes ago, Ka said:

    I connected on Chronos and got dc'ed at Essence
    Can't log there while Chronos is running

    1 hour ago, OutrangeouS said:

    @Juji @Hime

    You should check your files, its preventing people from login to Core.

    If its made on purpose guess you'll lose more players, not the other way around.

    We do not have any control over what other publisher security solutions can detect and block, so you will need to contact them regarding this issue.

    48 minutes ago, Vosges said:

    Gameguard tells me its detected Hack program wtf 100% leged 

     

     

     

    Our support site has been updated with the latest articles regarding error messages.
    https://support.lineage2.com/hc/en-us/sections/115001364366-Error-Messages

    If you are still having issues after trying the methods provided in the support articles or have a different error message, then please submit a tech support ticket

  11. 1 hour ago, OutrangeouS said:

    Please check your server, been getting random dcs very often today! Reports across some european countries.

    Im from Portugal btw

    52 minutes ago, Kale said:

    DCs in two computers in two differents citys. 4 Chars disconnected. Before enter Primeval and then inside. TY.

    We are investigating the disconnections already.

    Update: It appears that disconnections occurred across multiple NCW titles. The team is looking into the issue with Amazon since we did not see any abnormal network activity.

    • Thanks 1
  12. 9 minutes ago, luukdoei said:

    Are u planning on fixing the issue with random game crashes while teleporting between towns or teleporting in Party Instance Zones. I think it is an issue for atleast 3 weeks now.

    The issue is still being investigated by the Dev team. I added more critical error screenshots to the report yesterday along with a reminder.

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