idkfa Posted April 24, 2019 Author Share Posted April 24, 2019 Hello Guys-i still cannot subscribe prestige pack-when you will fix it-we are close to month without-lf answer with info example->in next 10 days/ 5monhts will be prestige pack fixed and will be posible to subscribe again.thank you Link to comment Share on other sites More sharing options...
L2 Team Juji Posted April 25, 2019 L2 Team Share Posted April 25, 2019 2 hours ago, idkfa said: Hello Guys-i still cannot subscribe prestige pack-when you will fix it-we are close to month without-lf answer with info example->in next 10 days/ 5monhts will be prestige pack fixed and will be posible to subscribe again.thank you We have a handful of reports from players being unable to subscribe, but it is due to a payments related issue and is not thought to be widespread. Do you have a ticket number? Link to comment Share on other sites More sharing options...
idkfa Posted April 25, 2019 Author Share Posted April 25, 2019 (edited) i cant add subscribe-thats a problem just get Error Something went wrong, please try again later! OK i can buy nc coins etc just cannot add subscribtion-before week i got window with maintanance web-now just without this mesage error-somethink went wrong i had ticket few weeks back-and got answer keep eye on the sites-soon you will fix it-so i m keeping eye just its a bit long. Edited April 25, 2019 by idkfa Link to comment Share on other sites More sharing options...
Goa Posted April 25, 2019 Share Posted April 25, 2019 4 hours ago, idkfa said: i cant add subscribe-thats a problem just get Error Something went wrong, please try again later! OK i can buy nc coins etc just cannot add subscribtion-before week i got window with maintanance web-now just without this mesage error-somethink went wrong i had ticket few weeks back-and got answer keep eye on the sites-soon you will fix it-so i m keeping eye just its a bit long. +1 I dont get to the pay part...when i press on "start subscription " i get the error. Link to comment Share on other sites More sharing options...
L2 Team Juji Posted April 25, 2019 L2 Team Share Posted April 25, 2019 14 hours ago, idkfa said: i cant add subscribe-thats a problem just get Error Something went wrong, please try again later! OK i can buy nc coins etc just cannot add subscribtion-before week i got window with maintanance web-now just without this mesage error-somethink went wrong i had ticket few weeks back-and got answer keep eye on the sites-soon you will fix it-so i m keeping eye just its a bit long. 9 hours ago, Goa said: +1 I dont get to the pay part...when i press on "start subscription " i get the error. Send me your support ticket numbers as the issue support had mentioned to you was related to a different error for Prestige Pack subscribers that already received the packs. Link to comment Share on other sites More sharing options...
idkfa Posted April 25, 2019 Author Share Posted April 25, 2019 nah my mistake-just change language from english UK for English US and work-my fault sorry-thats in suport-no idea how long but i did not saw that before-so sorry Link to comment Share on other sites More sharing options...
Cillin Posted April 26, 2019 Share Posted April 26, 2019 from support and also suggested by Juji this seems to work: Quote Hello again,We may have located the issue. As Lineage II is only supported in English (US), I'd like for you to log into your NC Account (https://login.ncsoft.com/login). Once logged into your NC Account, from your Account Management profile, please scroll down to the bottom right-hand side of the page and set your language to English (US). Once this has been updated/confirmed, please head to the Lineage II Prestige Pack purchase page (https://www.lineage2.com/shop/prestige) and try making your purchase again.Please let me know if this resolves the issue or if you experience the same error.Thanks! Lance NCSOFT Support Team Link to comment Share on other sites More sharing options...
xGodsmack Posted May 1, 2019 Share Posted May 1, 2019 On 4/26/2019 at 4:22 PM, Cillin said: from support and also suggested by Juji this seems to work: Still Got Prom all is error Link to comment Share on other sites More sharing options...
Moderators PhoenixMitra Posted May 1, 2019 Moderators Share Posted May 1, 2019 Greetings xGodsmack, We are sorry to hear that! Have you contacted our Support team for assistance yet? If you have not, please do so by submitting a ticket via the Support tab above, so they can take a closer look. Link to comment Share on other sites More sharing options...
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