@Hermes
I am one of many affected for LAG, Launcher issues, random disconnections
After contacting NCSoft and my ISP I noticed there is a lot of connection packet loss, not on my local ISP nor in L2 servers, but in between hop connection servers.
This after running the WinRTM tool suggested by L2 support
I run the tool many times after restarting PC, restarting modem, opening ports, calling ISP, etc... and the tool always shows the same, packet loss in between.
Here is an extract of the tool log to show what I say.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host -LOSS % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| X.X.X.X - 0 | 1150 | 1150 | 0 | 0 | 16 | 0 |
| X.X.X.X - 1 | 1146 | 1145 | 0 | 1 | 30 | 0 |
| X.X.X.X - 1 | 1138 | 1135 | 2 | 7 | 121 | 3 |
| X.X.X.X - 1 | 1146 | 1145 | 2 | 3 | 23 | 3 |
| X.X.X.X- 1 | 1146 | 1145 | 2 | 3 | 33 | 3 |
| No response from host - 100 | 231 | 0 | 0 | 0 | 0 | 0 |
| 10.255.0.35 - 1 | 1146 | 1145 | 2 | 3 | 28 | 3 |
| 10.255.0.34 - 1 | 1142 | 1140 | 2 | 4 | 24 | 3 |
| 10.255.0.49 - 1 | 1131 | 1126 | 3 | 17 | 379 | 4 |
| 8.243.188.73 - 0 | 1150 | 1150 | 5 | 9 | 52 | 31 |
| No response from host - 100 | 231 | 0 | 0 | 0 | 0 | 0 |
| mai-b2-link.ip.twelve99.net - 1 | 1131 | 1126 | 102 | 104 | 208 | 103 |
| atl-b24-link.ip.twelve99.net - 1 | 1135 | 1131 | 117 | 118 | 158 | 118 |
*******************************************************************************
| atl-bb1-link.ip.twelve99.net - 48 | 398 | 208 | 117 | 119 | 130 | 119 |
| nash-bb1-link.ip.twelve99.net - 97 | 238 | 9 | 0 | 125 | 126 | 126 |
| dls-bb1-link.ip.twelve99.net - 79 | 279 | 60 | 0 | 137 | 150 | 137 |
******************************************************************************
| dls-b24-link.ip.twelve99.net - 1 | 1131 | 1126 | 135 | 137 | 190 | 137 |
| dls-b2-link.ip.twelve99.net - 1 | 1128 | 1122 | 135 | 137 | 427 | 137 |
| No response from host - 100 | 231 | 0 | 0 | 0 | 0 | 0 |
| 64.25.32-26.ncsoft.com - 1 | 1119 | 1111 | 135 | 137 | 176 | 136 |
| 64.25.32-116.ncsoft.com - 1 | 1135 | 1131 | 135 | 136 | 169 | 136 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
At least 3 of the IP.TWELVE99.NET hops show 48% to 97% packet loss !!!!!!!!!!!!!
I have searched in Google and those nodes seems to have HEAVY TRAFFIC these days, hence connectivity issues for me
Can you test your connections with WinMTR using the following address to compare if you have similar hop nodes packet loss?
icmp.us.ncwest.com
Guess L2 support can use the information gathered to improve in some way our game stability