Nevermind Posted July 25, 2021 Share Posted July 25, 2021 Hi @Juji, As I've previously reported - there is an issue - when Sealed Runes lvl 1 were removed from VIP coin shop without ANY warning in patch notes, so I've assumed they will stay there and I would be able to spend 220k+ (~$4000-$5000 worth of VIP) VIP coins to buy them. I also have several other VIP9/10 accounts which have total of probably $10k worth of additional VIP coins. I've been advised by support that those were removed _temporarily_ to address other issue with old runes exchange. Now that you've forcefully exchange old runes to new ones and exchange is not needed anymore, could you please provide and ETA on when you will return runes (well, Aden Soul Crystal lvl 1) to the VIP shop please? You've promised to look into that issue. If those won't be returned it really seems like big lack of respect to paying customers if not plain robbery. Thanks in advance! Link to comment Share on other sites More sharing options...
L2 Team Juji Posted July 26, 2021 L2 Team Share Posted July 26, 2021 We didn't hear anything back yet from our request to the Dev to add the stones back to the VIP Shop. I will bump it again, sorry for the wait in response. Link to comment Share on other sites More sharing options...
prusky Posted July 28, 2021 Share Posted July 28, 2021 I created also ticket for this. I recieved answer: after update runes / crystals will not be a part of VIP programs.... Link to comment Share on other sites More sharing options...
prusky Posted August 15, 2021 Share Posted August 15, 2021 @Hime @Juji Hello. Any update of this? Thanks for respond. pruskanka Link to comment Share on other sites More sharing options...
prusky Posted August 30, 2021 Share Posted August 30, 2021 Hello GM. @Jujiany update? Thanks Link to comment Share on other sites More sharing options...
prusky Posted September 25, 2021 Share Posted September 25, 2021 Hello @Juji, Before 4 month you promised to us update back VIP1 of Aden1. We want some explanation or update. Thank you Link to comment Share on other sites More sharing options...
Casemonstro Posted September 25, 2021 Share Posted September 25, 2021 I wish they would respond. I have a post that will make 1 or 2 years without replies. Link to comment Share on other sites More sharing options...
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