Tolrath Posted October 5, 2018 Share Posted October 5, 2018 I dont know if this is a correct place. I forgot my PIN =( I send a ticket and now...i'm waiting the support for 12h. Plz help. What i need to do? @Hime @Juji Link to comment Share on other sites More sharing options...
pendaluxs Posted October 6, 2018 Share Posted October 6, 2018 15h and stil no suport Link to comment Share on other sites More sharing options...
Moderators Aurinya Posted October 6, 2018 Moderators Share Posted October 6, 2018 Greetings! Contacting our Support was the right action to take. Please note that they are currently experiencing a higher than usual amount of requests, which is why the response time is also longer. Please hang in there. They will respond to you. In order not to slow down your response, please do not bump or update your tickets as this would send them back to the end of the ticketing queue and result in a longer response time. Thank you for your patience! Link to comment Share on other sites More sharing options...
Dawe Posted October 6, 2018 Share Posted October 6, 2018 Usually you just need to send to your email a reset link. Link to comment Share on other sites More sharing options...
pendaluxs Posted October 6, 2018 Share Posted October 6, 2018 11 hours ago, Aurinya said: Greetings! Contacting our Support was the right action to take. Please note that they are currently experiencing a higher than usual amount of requests, which is why the response time is also longer. Please hang in there. They will respond to you. In order not to slow down your response, please do not bump or update your tickets as this would send them back to the end of the ticketing queue and result in a longer response time. Thank you for your patience! 0 bumpt 29h waiting Link to comment Share on other sites More sharing options...
pendaluxs Posted October 7, 2018 Share Posted October 7, 2018 Atlast support msg but not char pin reset but nc soft acc. WTF guys now again wait ~40h ? Realy? I dont ask nccsoft pasword reset. i ask char pin...... Link to comment Share on other sites More sharing options...
Izanagui Posted October 8, 2018 Share Posted October 8, 2018 Loggin on website and go to your account setings i think there is a way there to reset pin Link to comment Share on other sites More sharing options...
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