HenryrCanna Posted October 10, 2018 Share Posted October 10, 2018 i bought 2 chronicle packs for me and for my wife. we want to play in talking island, but she had to create in aden, now none can log in talking island, so what? play in aden and free transfer for us to talking island? refund? we paid and we cant log in, that sounds like scam to me. @Hime Link to comment Share on other sites More sharing options...
maddogmikie Posted October 10, 2018 Share Posted October 10, 2018 You're not alone, many of us are going through the same issue. I'm assuming so many people are running more than one account to play. Link to comment Share on other sites More sharing options...
L2 Team Hime Posted October 11, 2018 L2 Team Share Posted October 11, 2018 1 hour ago, HenryrCanna said: @Hime i bought 2 launch pack me and my wife, she is just trying to play lineage cuz of me, we cant log into talking island where my pack is, and she tried to transfer her pack from aden to talking island with no response from your team. Can you help us or we request a refund for this scam? We're experiencing a high volume right now so ticket responses are taking longer than usual--between 24 to 30 hours. In regards to difficulties logging into Talking Island and Giran, we are awaiting a new fix to address the queue kick. Link to comment Share on other sites More sharing options...
maddogmikie Posted October 11, 2018 Share Posted October 11, 2018 @HimeThere's also an item issue that alot of us who are using the reward item set which only has 7-days to use, we are running out of time. Link to comment Share on other sites More sharing options...
Zynx Posted October 11, 2018 Share Posted October 11, 2018 @Hime This game is how old? How long has this system been running? Yet you STILL cant figure out what to do? Such a load of BS. Link to comment Share on other sites More sharing options...
Lazioa Posted October 11, 2018 Share Posted October 11, 2018 @Hime Besides the fact that working on an issue like this is like dev 101,you already lost a lot of players that if you had increased server capacity people would be interested to purchase you even more money.. Link to comment Share on other sites More sharing options...
forcis Posted October 11, 2018 Share Posted October 11, 2018 50 minutes ago, Lazioa said: @Hime Besides the fact that working on an issue like this is like dev 101,you already lost a lot of players that if you had increased server capacity people would be interested to purchase you even more money.. Agree, they should increase server capacity, 5800 is a joke, and 3acc per pc is worse with a 5800 cap. Link to comment Share on other sites More sharing options...
Lazioa Posted October 11, 2018 Share Posted October 11, 2018 Also,what about the xp lost uppon death?Is the dev team uncapable of changing a few lines of code,or should we keep losing 10% + of exp? Link to comment Share on other sites More sharing options...
Oracle Posted October 11, 2018 Share Posted October 11, 2018 22 hours ago, Hime said: We're experiencing a high volume right now so ticket responses are taking longer than usual--between 24 to 30 hours. In regards to difficulties logging into Talking Island and Giran, we are awaiting a new fix to address the queue kick. 24-30 hours ? are you taking the bleep ??? made ticket 50h+ already no reply … that been said want to mention x2 launch pack (30 bucks each) 5.000 NCcoin for ss/scrolls xp getting wasted because of your incompetence … when u pay exp runes 30 days u expecting benefit from it 30 days …. not to be unable to play until NCwest scammers and thieves decide to answer you . we paid for a stupid service or bonus we should be shown more customer service and stop being ignored as u guys do now . shame on NCwest team Link to comment Share on other sites More sharing options...
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