Investigating?!
Last fiasco, Gran Kain expiration, Wissp makes a statement it was not intended to delete them
Later posts It was intended to delete them
This time, they make horrible rates to craft a needed item in game, and then incorrectly state what you get from the boxes.
After People have already spent money
I don't understand what they are investigating, i agree with LordCrypt's statement.
They must not even test their content updates weekly, these are OBVIOUS issues, not obscure accidents.