PIopi Posted October 10, 2018 Share Posted October 10, 2018 Be careful when you ask for a refund, they will ban you even when they dont return you the money. Link to comment Share on other sites More sharing options...
Kabala Posted October 10, 2018 Share Posted October 10, 2018 Normally, after a refund, without their agreement, will result in the account banned. How did you asked the refund ? Link to comment Share on other sites More sharing options...
PIopi Posted October 10, 2018 Author Share Posted October 10, 2018 thats the point, i send a mail to the support asking for a refund of ncoin or at least some explaining of why they are doing nothing to fix the bugs, then they told me "we cant refund you the ncoins because some of the ncoin has been used". well its ok to me, its true that i used some of the ncoin but then when i tried to log in into my acount i cant because its banned. Link to comment Share on other sites More sharing options...
Kabala Posted October 10, 2018 Share Posted October 10, 2018 1 minute ago, PIopi said: thats the point, i send a mail to the support asking for a refund of ncoin or at least some explaining of why they are doing nothing to fix the bugs, then they told me "we cant refund you the ncoins because some of the ncoin has been used". then when i tried to log in into my acount i cant because its banned. Well , if that's true, send them another email. Link to comment Share on other sites More sharing options...
PIopi Posted October 10, 2018 Author Share Posted October 10, 2018 i do, but they are not responding.. thats why i came here to seek for some advice. ty for your response Link to comment Share on other sites More sharing options...
mixa Posted October 10, 2018 Share Posted October 10, 2018 1 hour ago, PIopi said: Be careful when you ask for a refund, they will ban you even when they dont return you the money. Common practice, see if they will unban you now, although in such cases they don't. Link to comment Share on other sites More sharing options...
PIopi Posted October 10, 2018 Author Share Posted October 10, 2018 wow really? i have 100 buck in that account. is that legal? @Juji @Hime Link to comment Share on other sites More sharing options...
WHYALLFAIL Posted October 10, 2018 Share Posted October 10, 2018 15 minutes ago, PIopi said: wow really? i have 100 buck in that account. is that legal? @Juji @Hime Legal? Mate they made fraud advertising on the server to make people buy start packs. They don't care about legality. Link to comment Share on other sites More sharing options...
mixa Posted October 10, 2018 Share Posted October 10, 2018 15 minutes ago, PIopi said: wow really? i have 100 buck in that account. is that legal? @Juji @Hime You don't have money in your account, you have NCOIN, that's not money anymore, but a virtual currency which is property of NCSoft. Link to comment Share on other sites More sharing options...
DerrickJames Posted October 10, 2018 Share Posted October 10, 2018 I am merely a law student (I have not been licensed through the UBE yet). Purchases, like the one for NCoin, are a contract. It is very straightforward in contract law. NCSoft does not owe you a refund. When you put in a purchase order and they performed by giving you your NCoin or sent you a reciept (unilateral v bilateral contracts), then the contract was bound. (consideration is inherent in these types of transactions). They fulfilled their promise/performance and you paid them. THat is the end. They do not have to refund you, unless they did not perform their promise/performance, but you said you received your NCoin. . . so they did. Why did they ban you? I do not know. You can be lying to us or you may not be giving us the entire story. Maybe you should read the mandatory browsewrap (The agreement) before clicking "accept" to better understand what happened to get your account banned. My only problem with NCSoft is that the sale of services (NCoin) was taxed when I bought them. I live in Ohio and we do not have service taxes. NCSoft had reason to know this (I had to input my area code when purchasing AND my credit card information which both stated that I was domiciled in Ohio). Under UCC Article 2, we can look to UCC 2-105 (1) and see what the definition of a good is. We see that NCoin is not a good, therefore it is a service. Because it is a service, common law governs the contract. Sooooo NCSoft should not have taxed me, but they did. They may get a class action law suit, like in DeFontes v Dell if someone cares enough to file a complaint. Link to comment Share on other sites More sharing options...
Gauge Posted October 10, 2018 Share Posted October 10, 2018 In united states law this is legal. MMO's are "services". They are providing a service, not a good. This is why most single player games are moving to being services, so they can circumnavigate these restrictive laws. When you buy NCOIN, you are buying more features or things of that service. Unless they outright take your money and don't give you anything, or give you the wrong thing, it's legal for them to stop service. If you don't like it, write a congressman(or woman) to write legislation to increase consumer protections from online services. Link to comment Share on other sites More sharing options...
Talion135 Posted October 10, 2018 Share Posted October 10, 2018 so ncsoft can ban everyone with out any cause, go away with the money and we cant do anything about it?(hypothetically speaking) ee uu laws sucks dude. Link to comment Share on other sites More sharing options...
Saintly Posted October 10, 2018 Share Posted October 10, 2018 If you want a refund just do a charge-back thru PP/bank, i don't see why you had to contact support. Link to comment Share on other sites More sharing options...
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