PrisonMike Posted August 18, 2021 Share Posted August 18, 2021 34 minutes ago, Sunshine said: Nope, but when we do have information to share, we'll let you know. There is a reason I'm asking this question in this thread. Open another server will help solve this. Link to comment Share on other sites More sharing options...
WhiteLion Posted August 18, 2021 Share Posted August 18, 2021 Nice work NCSOFT... I am spending money on your server, but items that are bought for real money for N-coins just dissapear to nowhere... I had around 200-220 Sayha potions before last unwaited restart, after that I put my char on AFK farm in Silent Valley - because I could not choose any other location ( server is lagging, potions not working, char dying ). After ~2h I woke up and I see that my char is still alive, but 200+ sayha potions are GONE TO NOWHERE. The potions, that I am buying everyday for N-coins 120x3 - each day. Fix the server finally and I am waiting for my SAYHA 200+ back to my character - WhiteLion and apologize gift - would be much appreciated if you want player with payment to stay on your server and support it. Link to comment Share on other sites More sharing options...
WhiteLion Posted August 18, 2021 Share Posted August 18, 2021 @SunshineI need comment from you guys ASAP - really, its not a joke anymore. When I pay money into server and items I paid for disapear, I am not even speaking about whole server - that it is unplayable for all people. Link to comment Share on other sites More sharing options...
1Peri1 Posted August 18, 2021 Share Posted August 18, 2021 Your server is effed up and not even in a fun sense. I have stuff I paid for running and it's legit lagged to no end. If this is the kind of garbage we're going to have I don't think I want to stick around for it. 1 Link to comment Share on other sites More sharing options...
L2 Team Sunshine Posted August 18, 2021 L2 Team Share Posted August 18, 2021 22 minutes ago, WhiteLion said: Nice work NCSOFT... I am spending money on your server, but items that are bought for real money for N-coins just dissapear to nowhere... I had around 200-220 Sayha potions before last unwaited restart, after that I put my char on AFK farm in Silent Valley - because I could not choose any other location ( server is lagging, potions not working, char dying ). After ~2h I woke up and I see that my char is still alive, but 200+ sayha potions are GONE TO NOWHERE. The potions, that I am buying everyday for N-coins 120x3 - each day. Fix the server finally and I am waiting for my SAYHA 200+ back to my character - WhiteLion and apologize gift - would be much appreciated if you want player with payment to stay on your server and support it. 7 minutes ago, WhiteLion said: @SunshineI need comment from you guys ASAP - really, its not a joke anymore. When I pay money into server and items I paid for disapear, I am not even speaking about whole server - that it is unplayable for all people. 5 minutes ago, 1Peri1 said: Your server is effed up and not even in a fun sense. I have stuff I paid for running and it's legit lagged to no end. If this is the kind of garbage we're going to have I don't think I want to stick around for it. We are aware and we are doing our best to fix the issue. As soon as I have more information, I can update you. 1 Link to comment Share on other sites More sharing options...
WhiteLion Posted August 18, 2021 Share Posted August 18, 2021 @SunshineI don`t need information what I asking is to recover my lost item RIGHT NOW ASAP - otherwise I will loose my RANK on server - and that will be fault of you guys... I am here for serious game, not some kind of jokes, that`s why I invest a lot of money here. RETURN ME - MY ITEMS ( SAYHA POTION 200+ bottles, nickname: WhiteLion - check LOGS and restore those ). They cant be used 200+ in ~2H XPing on low lvl mobs Link to comment Share on other sites More sharing options...
WhiteLion Posted August 18, 2021 Share Posted August 18, 2021 New update there is definetely something wrong with Sayha usage in Silent Valley or on whole server because of lags... Sayha cookies -50 in like 10-15 minutes - WTF is going ON? Link to comment Share on other sites More sharing options...
GummyBears Posted August 18, 2021 Share Posted August 18, 2021 Go to any xp spot and 90% of players are ranged. Melee type cant hunt due to soulshot lag Link to comment Share on other sites More sharing options...
TheBride Posted August 18, 2021 Share Posted August 18, 2021 I love enchanting and waiting 45 seconds to find out if a succeed or fail. Link to comment Share on other sites More sharing options...
PrisonMike Posted August 18, 2021 Share Posted August 18, 2021 2 minutes ago, TheBride said: I love enchanting and waiting 45 seconds to find out if a succeed or fail. It adds an extra layer of excitement Link to comment Share on other sites More sharing options...
WhiteLion Posted August 18, 2021 Share Posted August 18, 2021 I REQUEST to RECOVER MY LOST ITEMS and 200 Sayha cookies and 200+ Sayha bottles - check your server settings... In ~3-4H Exping in Silent Valley I have lost ~200+ Sayha Bottle for payment, and I have lost ~200+ Cookies that was taken today from Even box. - WTF is going on on this server I played all possible Essences starting from Korean, Russian server, EU servers, Free-shard Essence servers and it has never been so BAD I was waiting something great from NCSOFT... We have great LAG SERVER Link to comment Share on other sites More sharing options...
L2 Team Sunshine Posted August 18, 2021 L2 Team Share Posted August 18, 2021 3 minutes ago, WhiteLion said: I REQUEST to RECOVER MY LOST ITEMS and 200 Sayha cookies and 200+ Sayha bottles - check your server settings... In ~3-4H Exping in Silent Valley I have lost ~200+ Sayha Bottle for payment, and I have lost ~200+ Cookies that was taken today from Even box. - WTF is going on on this server I played all possible Essences starting from Korean, Russian server, EU servers, Free-shard Essence servers and it has never been so BAD I was waiting something great from NCSOFT... We have great LAG SERVER I have seen all your posts...all 8 of them. While we wait for more word, the best I can tell you is to reach out to Customer Support to see if they can refund you for any timed items that you purchased from the L2 Store. 1 1 Link to comment Share on other sites More sharing options...
TheBride Posted August 18, 2021 Share Posted August 18, 2021 Sunshine getting testy lawl Link to comment Share on other sites More sharing options...
PrisonMike Posted August 18, 2021 Share Posted August 18, 2021 2 minutes ago, TheBride said: Sunshine getting testy lawl See if they can refund you? Lol. Shouldn't even be a question. Link to comment Share on other sites More sharing options...
PrisonMike Posted August 18, 2021 Share Posted August 18, 2021 7 minutes ago, Sunshine said: I have seen all your posts...all 8 of them. While we wait for more word, the best I can tell you is to reach out to Customer Support to see if they can refund you for any timed items that you purchased from the L2 Store. I assume you guys aren't going home until it's fixed, or will it be days and you guys are done for the day? Link to comment Share on other sites More sharing options...
Realight Posted August 19, 2021 Share Posted August 19, 2021 58 minutes ago, J0nSnow said: I assume you guys aren't going home until it's fixed, or will it be days and you guys are done for the day? What if they already went to sleep Link to comment Share on other sites More sharing options...
Chopper Posted August 19, 2021 Author Share Posted August 19, 2021 @Sunshine Will there be any updates on the situation tonight or will we have to wait until tomorrow for more information? Thank you in advance. Link to comment Share on other sites More sharing options...
PrisonMike Posted August 19, 2021 Share Posted August 19, 2021 1 hour ago, Realight said: What if they already went to sleep Well it was 4pm pst when I made the post, so I assume they were awake. Link to comment Share on other sites More sharing options...
Sh3ep Posted August 19, 2021 Share Posted August 19, 2021 DO YOU KNOW WHAT THE CAUSE OF ALL THIS IS? 10 BOX!!! please fix this insanity that will kill this server. it only attracts farmers from adena. Link to comment Share on other sites More sharing options...
Hippalous Posted August 19, 2021 Share Posted August 19, 2021 5 hours ago, WhiteLion said: I REQUEST to RECOVER MY LOST ITEMS and 200 Sayha cookies and 200+ Sayha bottles - check your server settings... In ~3-4H Exping in Silent Valley I have lost ~200+ Sayha Bottle for payment, and I have lost ~200+ Cookies that was taken today from Even box. - WTF is going on on this server I played all possible Essences starting from Korean, Russian server, EU servers, Free-shard Essence servers and it has never been so BAD I was waiting something great from NCSOFT... We have great LAG SERVER Honestly, what do you expect here to happen? A go-to place always was support, and not the forums. Link to comment Share on other sites More sharing options...
WhiteLion Posted August 19, 2021 Share Posted August 19, 2021 10 BOX is killing the server, with economics, busy spots and server lags - because of the load. @Sunshine It would be correct to PAUSE the server work until you FIX it. People are loosing money, time and items because of the situation on server - that`s just a joke Link to comment Share on other sites More sharing options...
Silvan Posted August 19, 2021 Share Posted August 19, 2021 I think instead of 10 clients you have maybe 2 or 3. One toon to play, 1 or 2 for shop. Seeing you dont really need support toons on this server 3 should be max. Link to comment Share on other sites More sharing options...
WhiteLion Posted August 19, 2021 Share Posted August 19, 2021 Dear NCSOFT, Its already more than 24H past since crazy situation on server. I still can`t EXP because of you, I cant play because of you, I am loosing my money because of you and most terrible I am loosing RANK because of you - I request to compensate all of that, return my items - SAYHA 200+ cookies, 200+ sayha potions - so I can continue playing and at least not loosing rank to far, because otherwise the point of playing here will be lost and I will be pushed to request full refund and leave the server. You can FIX server when you ready, but return my items so I can continue playing I can`t EXP without sayha. Link to comment Share on other sites More sharing options...
Connex Posted August 19, 2021 Share Posted August 19, 2021 ok Karen... Link to comment Share on other sites More sharing options...
WhiteLion Posted August 19, 2021 Share Posted August 19, 2021 Cant wait for at least my items to be recovered by those DEVs / Tech does not matter, not even dreaming about server FIX - that`s too unreal. Link to comment Share on other sites More sharing options...
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