VEKTOR Posted February 2, 2022 Share Posted February 2, 2022 What the hell is going on ? I log into the game after reset and I get a message saying , Accounts / IP Restricted. What did you break this time ? I am not the only person who has gotten this message. Why do you guys always try to "fix something" but end up breaking ten other things. My four main accounts are VIP 10 and you are burning my timer! Stop it already , you keep messing things up why ? You did not do anything against the guy who abused the key event and now you are screwing over paying customers ? Are you guys trying to kill the game ? If that is your goal , your doing a great job. FIX IT !!! or refund people the money they spent on VIP status. Link to comment Share on other sites More sharing options...
knot13 Posted February 2, 2022 Share Posted February 2, 2022 Please fix your game, thx. Link to comment Share on other sites More sharing options...
kes1 Posted February 2, 2022 Share Posted February 2, 2022 same errors here ,the fun fact is that i can login to site with my account but the moment i try to log with the same account ingame i get the error and i get force logout in the site too, whats going on? Link to comment Share on other sites More sharing options...
DidAllCould Posted February 2, 2022 Share Posted February 2, 2022 Same here what's going on? Link to comment Share on other sites More sharing options...
L2 Team Juji Posted February 2, 2022 L2 Team Share Posted February 2, 2022 15 minutes ago, VEKTOR said: What the hell is going on ? I log into the game after reset and I get a message saying , Accounts / IP Restricted. What did you break this time ? I am not the only person who has gotten this message. Why do you guys always try to "fix something" but end up breaking ten other things. My four main accounts are VIP 10 and you are burning my timer! Stop it already , you keep messing things up why ? You did not do anything against the guy who abused the key event and now you are screwing over paying customers ? Are you guys trying to kill the game ? If that is your goal , your doing a great job. FIX IT !!! or refund people the money they spent on VIP status. 6 minutes ago, knot13 said: Please fix your game, thx. 3 minutes ago, kes1 said: same errors here ,the fun fact is that i can login to site with my account but the moment i try to log with the same account ingame i get the error and i get force logout in the site too, whats going on? Just now, DidAllCould said: Same here what's going on? Can you please submit support tickets for the issue? Link to comment Share on other sites More sharing options...
kes1 Posted February 2, 2022 Share Posted February 2, 2022 1 minute ago, Juji said: Can you please submit support tickets for the issue? i did one ticket with the current account that i am online but my point i dont know in which extend the problem is . as many accounts i try to log that many getting the error Link to comment Share on other sites More sharing options...
SheOrc Posted February 2, 2022 Share Posted February 2, 2022 Same here. What did you guys break again lol. Link to comment Share on other sites More sharing options...
kes1 Posted February 2, 2022 Share Posted February 2, 2022 so should i log all my accounts get the error and then make a huge ticket with all the infos about that accounts ? i am confused Link to comment Share on other sites More sharing options...
DidAllCould Posted February 2, 2022 Share Posted February 2, 2022 8 minutes ago, Juji said: Can you please submit support tickets for the issue? So you want me to submit a ticket for each account? Lol your kidding. Link to comment Share on other sites More sharing options...
Nevermind Posted February 2, 2022 Share Posted February 2, 2022 Seems very widespread issue, @Juji I have some accounts I'm not using for quite a lot of time, should I try logging them all, send tickets from all of them? This is quite time-consuming and annoying, tbh. Is there anything could be done on NC's side to relieve your customers from this burden? Or something customers can do to simplify this? Thanks in advance! 1 Link to comment Share on other sites More sharing options...
H4nz0 Posted February 2, 2022 Share Posted February 2, 2022 @Jujiafter a few tickets, can you just see what caused the issue and fix it instead of hundreds of tickets? Just a thought 1 Link to comment Share on other sites More sharing options...
L2 Team Juji Posted February 2, 2022 L2 Team Share Posted February 2, 2022 9 minutes ago, Nevermind said: Seems very widespread issue, @Juji I have some accounts I'm not using for quite a lot of time, should I try logging them all, send tickets from all of them? This is quite time-consuming and annoying, tbh. Is there anything could be done on NC's side to relieve your customers from this burden? Or something customers can do to simplify this? Thanks in advance! 8 minutes ago, H4nz0 said: @Jujiafter a few tickets, can you just see what caused the issue and fix it instead of hundreds of tickets? Just a thought We are investigating it further now with our team. Link to comment Share on other sites More sharing options...
dxz Posted February 2, 2022 Share Posted February 2, 2022 32 minutes ago, Juji said: Can you please submit support tickets for the issue? We will send you for assistance a ticket but we have to send from many acount and we will take lot of time beside the reply from nc soft wold take much more time I am unable to log most of my acounts and now is like having a threat over my head without knowing the reason You should give some more information because this is disrespectfull if you take in mind the time we spend to this game so far Link to comment Share on other sites More sharing options...
Casemonstro Posted February 2, 2022 Share Posted February 2, 2022 Here at home I have a fixed IP for the game (my wife complained a lot about having to confirm her email) All our accounts with the same error. Link to comment Share on other sites More sharing options...
DjThunder Posted February 2, 2022 Share Posted February 2, 2022 I have the same issue!Restricted ip or Accounts!!! WTF??? @Juji Link to comment Share on other sites More sharing options...
kes1 Posted February 2, 2022 Share Posted February 2, 2022 Seems the problem is fixed and i can log to the accounts that i couldnt earlier, guys check if thats the case for you too Link to comment Share on other sites More sharing options...
and2775 Posted February 2, 2022 Share Posted February 2, 2022 this is really frustrating, after a night with many disconnects comes a maintenance that we believe will solve the problem. we are all surprised by an ip block or restricted accounts, just living to see these things happen. Link to comment Share on other sites More sharing options...
DjThunder Posted February 2, 2022 Share Posted February 2, 2022 It seems after restarting your PC ,it solves the problem guys! 1 Link to comment Share on other sites More sharing options...
Casemonstro Posted February 2, 2022 Share Posted February 2, 2022 Just now, DjThunder said: It seems after restarting your PC ,it solves the problem guys! Exactly, it worked for me. Link to comment Share on other sites More sharing options...
Giranek Posted February 2, 2022 Share Posted February 2, 2022 I still have this same problem from morning also after that i restarted my PC and now i see also: @Juji can u help me ? Link to comment Share on other sites More sharing options...
knot13 Posted February 2, 2022 Share Posted February 2, 2022 Rebooting PC does nothing for me. 2 Link to comment Share on other sites More sharing options...
Nevermind Posted February 2, 2022 Share Posted February 2, 2022 24 minutes ago, DjThunder said: It seems after restarting your PC ,it solves the problem guys! Does not work for my accounts. 1 Link to comment Share on other sites More sharing options...
Ingwaz Posted February 2, 2022 Share Posted February 2, 2022 didnt work here either. Still have some accounts "banned" Link to comment Share on other sites More sharing options...
Crube Posted February 2, 2022 Share Posted February 2, 2022 @Juji any news about this problem? Link to comment Share on other sites More sharing options...
knot13 Posted February 2, 2022 Share Posted February 2, 2022 @Juji What is going on? Items that I've bought with real money are ticking away while my accounts are inaccessible ( such as 7 day 100% exp pass ). 1 Link to comment Share on other sites More sharing options...
Recommended Posts