PhoenixMitra

Greetings everybody, If you suspect foul play, please submit a ticket with as much evidence as possible to our Support team, so they can take a closer look. Posting such evidence here would violate the Code of Conduct. You can submit a ticket via the Support tab above. Thank you!

Greetings everybody, Thanks for the posts, this should be solved by now.

Greetings everybody, We have once again cleaned this thread up a bit. Feedback is being forwarded as we speak, so please continue providing it in a civil manner, as most of you are. Please continue to stay on topic. Though this thread was started as a petition, you guys are sharing very good insight here and we would hate to lose this combined brainstorming thread due to disruptive behavior. We would also like to refer you to this part in our Code of Conduct "Community Managers & other NCSOFT Staff". Thank you for taking the time to post here!

Greetings Arsh, We can assure you that feedback is collected and forwarded to the respective teams. That's what we are here for and thus my comment about how hard it is to read the good stuff when it is hidden in all the bad language and other Code of Conduct violations. Keep the feedback coming!

Greetings everybody, We have done some major cleanup in this thread as there were a lot of posts ignoring our Code of Conduct, especially in terms of language and calling other players out by name and supposed action. You violating the Code of Conduct makes it extremely hard for us to collect your valuable feedback, which this thread is all about. So I will give one clear warning: Heed the Code of Conduct or this thread will be closed!

Greetings DaniloLemosF, You may find this post helpful: https://forums.lineage2.com/topic/16810-character-creation-disabled-until-34/?tab=comments#comment-116360

Greetings Jorgos, You may find this post helpful: https://forums.lineage2.com/topic/16810-character-creation-unavailable-until-226/?tab=comments#comment-116255

Greetings HEXperiment, You may be encountering a cache issue. If clearing your cache or using a different browser or Teribeth's advice does not help, send an email directly to support@ncsoft.com. Thank you!

Greetings Emtee, You can find the latest update on the subject here: https://forums.lineage2.com/topic/16810-character-creation-unavailable-until-226/?tab=comments#comment-116255

Greetings K1neza, Please send and email to appeal@ncsoft.com, so our Support team can take a closer look. The forum staff does not have access to your account information. Thank you!

Greetings everyone, The forum staff has no access to your game accounts to look into these kind of matters for you. Only Support does. So either submit a ticket via the Support tab above or send an email directly to appeal@ncsoft.com to have this looked into. Please also note that discussing disciplinary actions on the forums as well as moderation is a violation of our Code of Conduct. Thank you!

Greetings everybody, You may find this post helpful: https://forums.lineage2.com/topic/16810-character-creation-unavailable-until-219/?tab=comments#comment-115401

Greetings Yuuichi, This post may be helpful to you: https://forums.lineage2.com/topic/16895-classic-server-maintenance-wednesday-february-12-2020/?tab=comments#comment-115251

Greetings everyone, I would like to take this opportunity and remind everybody that the forum staff has not access to your game accounts to look into these matters for you, only the Support team can. We would also like to ask everyone to take a quick moment and review our Code of Conduct, on which grounds I am now locking this thread. Thank you!

Greetings Lupulus, You may find this information helpful: https://forums.lineage2.com/topic/16810-character-creation-unavailable-until-212/?tab=comments#comment-114757

Greetings @Play4Fun, We just posted an update a few hours ago: https://forums.lineage2.com/topic/16703-high-latency-experienced-after-game-update/?tab=comments#comment-114229

Greetings Omuhrur, If the Support page is not responding right due to a cache issue, please send an email directly to support@ncsoft.com for assistance.

Greetings AlluCcY, If you continue to encounter this issue, please get in touch with our Support team via the Support tab above, so they can help you trouble shoot.

Greetings Greceanu, Here you go: https://forums.lineage2.com/topic/16309-happy-holidays-from-us-to-you/?tab=comments#comment-111908 Happy New Year!

Greetings everybody, We are working on it! Distributing the codes is a manual process and should be completed in the next few hours. Please sit tight for just a little longer. Thank you for your patience!

Greetings Tetele, You may find this article helpful: https://support.lineage2.com/hc/en-us/articles/204361049-I-Have-Not-Received-The-NCoin-I-Purchased-

Greetings everyone, You may find this post helpful: https://forums.lineage2.com/topic/15946-ninja-adena-nerf/?tab=comments#comment-109809

Hi everyone, Please feel free to reach out to our Support team for some assistance trouble shooting this. You can submit a ticket via the Support tab above.

Greetings Sylwek, Please don't hesitate to submit a ticket via the Support tab above. Our Support team can help you trouble shoot.

Greetings everyone, Just a little clarification to the post from blaaahhhh: The Support does ask you to post on the forums when it is in regards to suggestions or ideas. This is done so we can collect the reactions to said suggestions and forward them to the appropriate members within our team. Reporting other players/chars needs to be done by ticket to the Support team. Only they can look into these reports and investigate.