Juji

Investigating

Servers are now up!

Servers are now up!

The Exalted quest fix is for Wednesday.

The server usage is higher than normal, so we are making performance improvements on the game server and will reduce several outdated processes. Aden Reconstruction NPCs will also be added back.

The NPCs will be back for the 8/14 maintenance.

We are working on bringing Naia up now.

We are aware of the server crashes and they should be restarted already.

We had several servers crash this morning. The Dev team is investigating the source of these crashes and latency issues now with no current ETA.

We are looking into the latency issues.

It should be resolved next week.

This issue has now been fixed with a client update. Please make sure to update your client through the NCLauncher.

Dev has placed greater focus on the benefits of obtaining Hero status or Ranked to encourage healthy competition. The bows for Ranked and the removal of the chat disable option for Hero Chat are part of these new changes to improve the importance of these two systems.

The level restriction does not apply for our version on the weapon. It is a localization issue that we have since another region uses the same coupon with the level 54 restriction.

Known issue.

We are getting a hotfix to resolve this critical error issue tomorrow.

Not yet.

Yes, the 50% and 100% Runes on Classic stack.

Update your client. We just released a hotfix to resolve the shot issues.

Can only hope, but we will still investigate. Any location details when the crash occurred would be helpful to diagnose. We have a critical crash issue for CoC winners when they leave the Arena.

Try updating client again. We released a hotfix.

This issue is now resolved. Please update your client today as a new hotfix was released to address the issue.

We are releasing a client hotfix with no downtime in the next 5 minutes. Please check again after it is released to see if it works.

Confirmed as known issue now for Ceremony of Chaos winners. Already a known issue that was reported to Dev.

We are investigating now.