As of tonight I've logged out because I get DC's multiple times per hour, the lag is so bad I see toons killing a monster by time the lag is done 20 seconds later its killed 2 monster and on the 3rd. My Fishing toon keeps getting DC's and losing fish and now it appears your staff is banning afk fishing accounts that do nothing but fish?! We've dealt with crazy lag since Aug 2019 going on 7 months, you didn't ban people exploiting Instance Reset, you have video proof of exploiting swords and porting to places they shouldn't be able to. But you've banned hero's for no reason just because they were mass ticketed and once they proved they weren't exploiting you gave back their account. Other hero's call for all server to mass ticket Clan Leaders to get them banned and they are outright happy they are causing bans for no reason, and now your banning peoples afk fishing accounts. I'm sorry but what type of customer service is going on here? All the CHEATERS with 10 million summoners still aren't banned and exploiting to get benefits, known instance exploiters aren't banned, and people that shouldn't be banned are banned? I'm seriously.. CONFUSED.. 7 months later and still no fix.. I can't even level anymore cause I can't stay logged in, when I am logged in I have 20-30 seconds lag. Btw I have 300mb Down 100mb up, and PC is intel i9, 16GB DDR4, and geforce 2080 Ti so its definitely not my PC.