They dont care.. simple..
As seen everytime they say they found a potential problem... its like really? .. no information about it, no admission of guilt, or mistake.. and no fix.
It would be there only solution is pointing fingers at eachother outside our view, which still does not solve problem.
Its not random problem, its not a generic bug.. its incompetence somewhere, and yes for them someone is to blame.
But for us, they are all to blame..
This should be an all hands on deck issue for them, and yet seems even before covid lockdowns they treat it as minor problem.. sit at their desks and watch youtube vidoeos, or other tine wasting distractions while collecting paycheck for nothing...
Im sure thru all of this their biggest job is watching KPIs and trends, not even care about server but plan which shiny thing to dangle for more monies.
In aftermath that we can only hope will come soon, is admissiin of problem.. compensation, and business as usually..
No hope for real world heads on sticks, shady stories of some programmer fired for intentional sabatoge, or other drama to deflect and show it was all a conspiracy and our great ncwest is so innocent of all this.
Not to worry tho, enough sheep still spend money to send NCSOFT so reports are all is ok and they shouldnt intervene.