maybe they should make the name of the chest random so you can be sure, if it gets auto targeted instantly, it's a bot.
or there should be some gate that can be entered by standing in it without target. so many ways to get rid of this, but is there motivation to change it?
if you are lucky to see and record the abuse of 3rd party software you should send it via support ticket. i did that already, and don't share the video with others than the support team for obvious reasons.